Register
Recruit Create CV

Customer Solutions Manager Jobs

Debt Solutions Manager Jobs
By A. Farber & Partners Inc. At North York, Ontario, Canada
Excellent time management skills to ensure clients’ needs are being actively heard and met.
Proven desire and ability to network, develop and grow the business with the support of Firm management.
Post-secondary degree or diploma with a focus in Sales, Business, Finance, or a related field.
Experience in Consumer Insolvency or Personal Financial Services is an asset.
People oriented, entrepreneurial and an excellent communicator with the ability to build memorable customer experiences with every interaction.
Strong problem-solving skills with an ability to identify solutions to meet specific individual needs.
Customer Business Manager Jobs
By Beiersdorf At Montreal, Quebec, Canada
Experience, skills and competencies that lend themselves to this role
Manage and optimize trade spend
Demonstrated track record of growth with 5+ years of similar experience at a consumer products company (preferably in HABA)
Strong presentation and communication (written and verbal) skills
Excellent interpersonal skills; collaborative approach to dealing with multiple contacts
AC Nielsen (and related data) skills and excellent analytical skills
Project Manager - Stormwater Treatment Solutions
By Echelon Environmental At Greater Toronto Area, Canada
-Develop and maintain knowledge of regulatory design requirements.
-Must have strong formal writing skills and have experience in organizing written technical reports.
-Must have good presentation skills and experience in conducting training sessions for clients.
-Manage and coordinate product fabrication and shipping to site.
-Must have minimum 2 years professional experience with technical product support that included end-user
-Must have strong organizational skills and ability for self-checking of work.
Customer Collaboration Manager Jobs
By Agropur At Greater Montreal Metropolitan Area, Canada
Optimizes product management with customer and sales teams (MOQ, low-velocity SKUs, product listing and delisting)
Ensure that best practices for replenishment relationship management are shared between customers.
Establish an individual development plan for each team member to increase functional and managerial skills
Bachelor of Administration with specialization in Operations Management, Sales, Marketing or other training deemed relevant
Product Performance Management and Replenishment
Works closely with sales teams and participates in customer meetings with account managers and the customer's supply chain team
Manager, Customer Centricity Jobs
By Manulife At Toronto, Ontario, Canada
4+ years of experience in fast-paced environment such as management or IT consulting, enterprise software, or market research
Excellent interpersonal and relationship management skills – ability to collaborate and be a team player with a high level of empathy
Excellent communication skills, including verbal, written, & PowerPoint
Experience implementing the Net Promoter System a plus
Strong workshop facilitation, training and influencing skills a plus
Market research, consumer insights, and international experience a plus
Solutions Center Manager Jobs
By Greenway Chemical & Distribution Inc At Winnipeg, Manitoba, Canada
Serve as the lead point of contact for all customer account management matters
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Experience delivering client-focused solutions to customer needs
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Strong organization and planning skill
Manager, Customer Escalations Jobs
By Auvik At Waterloo, Ontario, Canada
Proven experience in providing complex SaaS customer support, management, and/or supervision.
Strong communication, presentation, and relationship management skills.
Participate in unscheduled emergency coordination of various teams required for incident management (can happen outside of regular business hours)
Ability to translate technical concepts to peers, management, leadership and customers.
Ability to effectively operate with high energy and flexibility in a fast-paced, constantly-evolving remote based team environment.
Proven track record of working collaboratively to improve the customer's experience.
Customer Business Manager Jobs
By Beiersdorf At Calgary, Alberta, Canada
Experience, skills and competencies that lend themselves to this role
Manage and optimize trade spend
Demonstrated track record of growth with 5+ years of similar experience at a consumer products company (preferably in HABA)
Strong presentation and communication (written and verbal) skills
Excellent interpersonal skills; collaborative approach to dealing with multiple contacts
AC Nielsen (and related data) skills and excellent analytical skills
Customer Solutions Coordinator- Oci
By Olympus Corporation of the Americas At Richmond Hill, Ontario, Canada
Effectively prioritizes workload time management.
Minimum of 4 to 5 years' experience in Customer Service is required.
Experience as a Leader or Trainer an asset.
Experience with JDE or SAP an asset.
Medium to advanced Microsoft Office skills required.
Excellent follow up and strong communication skills, and strong organizational skills.
Project Manager – Stormwater Solutions
By Echelon Environmental At Greater Toronto Area, Canada
-Develop and maintain knowledge of regulatory design requirements.
-Must have strong formal writing skills and have experience in organizing written technical reports.
-Must have good presentation skills and experience in conducting training sessions for clients.
-Manage and coordinate product fabrication and shipping to site.
-Must have minimum 2 years professional experience with technical product support that included end-user
-Must have strong organizational skills and ability for self-checking of work.
Senior Customer Success Manager – Sales Solutions
By LinkedIn At Toronto, Ontario, Canada
5+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management
Sales, account management, product enablement and/or sales effectiveness experience
Proficient organization, project management, and time management skills
Develops and helps customer drive change management principles and processes to support transitioning to new processes, tools, or initiatives related to LinkedIn products and solutions.
Proficient interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges
Proficient verbal and written communication skills, including expertise in presenting to both small and large remote audiences 
Manager, Integrated Systems Solutions [Scotiabank]
By CareerBeacon At Toronto, Ontario, Canada
Knowledge of data management, aggregation, and analysis techniques
Solid knowledge and experience in Power BI / Tableau will be an asset
We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
Manages the manufacturer subvention invoicing process for all Indirect Auto Manufacturer partners:
Develops, implements, and manages the process of processing billing records and generating invoices and flat files for the manufacturer partners.
Strong working knowledge of Microsoft Access, SQL, Apache Hive and Excel is required
Manager, Agronomic Solutions Jobs
By Nutrien At Tisdale, Saskatchewan, Canada
Assess employee skills/abilities on agronomic experience and provide related training as necessary
Work with sales staff and Branch Managers on key accounts to enhance sales of Division within the Division
In conjunction with the Product Line and Branch Managers, develop marketing strategies and product information programs
7+ years experience in farm supply sales and marketing
Provide sales and marketing support to the sales team
Identify agronomic service opportunities and develop and implement plans in support of these
Reception, Customer Solutions (Novus Entertainment Inc)
By BCJobs At Vancouver, British Columbia, Canada
We offer a comprehensive benefits package after 3 months of full time employment.
Novus also offers generous education reimbursement and employer matching GRRSP programs.
Manage equipment pick-ups and returns
Manage any deliveries to the office
1-3 years’ experience in a customer service function
Knowledge of computers, networking, computer components
Barrick Finance Solutions Manager
By Barrick Gold Corporation At Toronto, Ontario, Canada
Lead change management efforts related to SAP S/4HANA Finance systems, including developing communication plans, training plans, and stakeholder engagement strategies.
Strong knowledge of SAP S/4HANA, including transactional experience.
Strong analytical and problem-solving skills, with the ability to understand complex business requirements and drive solution building.
Ability to lead change management efforts and manage multiple priorities in a fast-paced environment.
Work with the finance teams to identify and prioritize improvement projects.
Provide regular reports and updates on the performance of SAP S/4HANA Finance systems and improvement projects.
Director, Customer Solutions - Deposits, Ccau
By Scotiabank At Toronto, Ontario, Canada
Develops strategic relationships in order to manage change effectively and to maintain expertise and knowledge of industry
Proven track record delivering innovative solutions from concept to change management
Understand local market needs and offerings, and for recommendations for local product development while seeking opportunities for standardization across the platform.
Experience mobilizing and leading complex strategic initiatives is an asset
Superior influencing skills with excellent interpersonal, communication and negotiation skills in order to build consensus and obtain cooperation.
Strong writing and verbal skills.
Manager, Customer Collaboration, Loblaws
By Lactalis Canada At Toronto, Ontario, Canada
· 5 years of Supply Chain Experience, including Customer Facing
· Coaching and mentoring skills
· Strong negotiation, communication, and interpersonal skills
· Strong analytical and planning skills
Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:
· Comprehensive extended Health and Dental Benefits effective day 1
Manager, Customer Collaboration Jobs
By Lactalis Canada At Toronto, Ontario, Canada
· 5 years of Supply Chain Experience, including Customer Facing
· Coaching and mentoring skills
· Strong negotiation, communication, and interpersonal skills
· Strong analytical and planning skills
Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:
· Comprehensive extended Health and Dental Benefits effective day 1
Onstar Business Solutions (Obs) Customer Experience (Cx) Manager
By General Motors At Oshawa, Ontario, Canada
Provide seamless onboarding experience, as well as, proactive and ongoing relationship management support to key accounts
Experience working with Dealership Fleet Managers and Fleet & Commercial customers
Financial – understand and analyze financial performance and manage a P&L statement
Communication – oral, written, presentation skills (MS Powerpoint)
University degree (Business/Marketing) or relevant experience equivalent
Customer Service Experience or OnStar Experience – 3 years minimum
Project Manager - Insight Health Solutions
By Trillium Health Partners At Mississauga, Ontario, Canada
Excellent organizational, time management and project management skills
Manage multiple projects that incorporate organizational change management strategies/plans and service redesign using a structured methodology
Project Management Professional (PMP) designation an asset
Highest quality care, exceptional experiences
Demonstrated success and experience planning, facilitating and implementing strategic initiatives
Effective interpersonal communication skills and ability to successfully influence and build relationships

Are you a customer-focused problem solver looking for a new challenge? We are looking for an experienced Customer Solutions Manager to join our team and help us provide the best customer experience possible. As a Customer Solutions Manager, you will be responsible for developing and implementing strategies to ensure customer satisfaction and loyalty. You will also be responsible for managing customer inquiries and resolving customer issues. If you have a passion for customer service and a drive to exceed expectations, then this is the job for you!

Overview:

A Customer Solutions Manager is responsible for managing customer relationships and providing customer support. They are responsible for understanding customer needs and providing solutions to meet those needs. They must be able to effectively communicate with customers and build relationships. They must also be able to identify customer issues and develop solutions to resolve them.

How To Become an Customer Solutions Manager:

To become a Customer Solutions Manager, you will need to have a combination of education, experience, and skills. You should have a bachelor’s degree in business, marketing, or a related field. You should also have experience in customer service, sales, or a related field. Additionally, you should have strong communication and problem-solving skills.

Customer Solutions Manager Skills:

• Customer service
• Communication
• Problem-solving
• Relationship building
• Negotiation
• Conflict resolution
• Time management
• Analytical thinking
• Interpersonal skills

What is Customer Solutions Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of sales and marketing principles
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service regulations

What is Customer Solutions Manager Responsibilities?

• Manage customer relationships
• Provide customer support
• Identify customer needs
• Develop solutions to meet customer needs
• Communicate with customers
• Build relationships with customers
• Resolve customer issues
• Monitor customer feedback
• Analyze customer data
• Develop customer service policies

What is Customer Solutions Manager Experience?

• Experience in customer service
• Experience in sales
• Experience in customer relationship management
• Experience in customer service software
• Experience in customer service best practices
• Experience in customer service regulations

What is Customer Solutions Manager Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• Strong communication and problem-solving skills
• Ability to build relationships with customers
• Ability to negotiate and resolve conflicts
• Ability to analyze customer data
• Ability to develop customer service policies

Customer Solutions Manager Educations:

• Bachelor’s degree in business, marketing, or a related field
• Master’s degree in business, marketing, or a related field
• Professional certification in customer service
What tools help Customer Solutions Manager work better?
• Customer relationship management (CRM) software
• Customer service software
• Project management software
• Data analysis software
• Communication tools
• Collaboration tools
Good tips to help Customer Solutions Manager do more effectively?
• Listen to customer feedback and use it to improve customer service.
• Develop customer service policies that are easy to understand and follow.
• Use data analysis to identify customer needs and develop solutions.
• Use customer relationship management software to track customer interactions.
• Develop relationships with customers to build trust and loyalty.
• Stay up-to-date on customer service trends and best practices.
Common Customer Solutions Manager interview questions?
• How do you handle customer complaints?
• What experience do you have in customer service?
• How do you build relationships with customers?
• How do you use data analysis to identify customer needs?
• How do you stay up-to-date on customer service trends?
• What strategies do you use to resolve customer issues?