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Ecosystem Engagement Program Manager
Company | Consensys |
Address | Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-08-27 |
Posted at | 9 months ago |
Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on
- Ensure program documents are complete, current, and available
- Align and harmonize OKRs and KPIs between the product teams and the customer success organization to drive successful collaboration
- Identify people and resources needed and work closely with team leads in order to maintain visibility of multiple projects
- Owning the overall relationship, acting as a virtual ‘ambassador’ between the groups to ensure alignment at both the tactical and strategic levels
- Manage any risks, resolve conflicts and ensure that gaps are identified and handled efficiently
- Designing the overall scope and structure of your program, driving success by engaging relevant stakeholders from different teams within ConsenSys
- Reflect relevant status to leads as well as all relevant stakeholders
- Be proactive to ensure communication, awareness and visibility to all relevant stakeholders
- Your background working with various agile methodologies and project management tools, implementing scrum and kan-ban boards on Jira, Confluence etc.
- Your experience leading programs or projects within software companies: this will be crucial to allow you to work independently and make a difference
- Your polished organizational skills, to manage multiple projects in parallel and keep track of
- Your communication skills, so you can communicate, listen and reflect information and through that, create strong working relationships
- Your amazing people skills, so you can collaborate and engage with relevant stakeholders and drive progress
- Your strong analytical skills, to plan and measure the success of your projects
- Background in software-related customer-front professions such as CSM, customer support etc.
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