Client Engagement Manager Jobs

NeenOpal is looking for exceptional talent to join our rapidly growing global team. People are our biggest perk! Our transparent and collaborative culture offers a chance to work with some of the brightest minds in the industry. If you are someone who thrives on ambiguity, is a problem solver and yet deliver value to clients, please apply for the position

We are looking for someone with a good blend of business consulting skills and data analytics background.

Position Description:

• As a Data and Analytics Solution Expert at NeenOpal, you will help our clients define, design, and implement complex data solutions for mission-critical information capabilities.
• We are currently hiring forManager/Sr. Manager-level professionalsfor our Analytics / Business Intelligence practice for our Fredericton, New Brunswick Office
• You will lead teams of analysts delivering data science, data engineering, data warehousing, governance, and data visualization projects, making sure that the projects get delivered on time - while ensuring customer delight.

Please note that in a startup environment, you must be willing to pull up your sleeves and do some heavy lifting to get a product or service off the ground. This means you will be juggling different roles and being a master of all things when it comes to analytics, including coding. The role needs a person who can solve anything quicker than anyone else. If the deadline is on fire, you need to work side by side with the team and code or run tests if they require your help.

Responsibilities:

• Manage multiple concurrent projects ensuring exceptional client satisfaction and on-time delivery.
• Develop and maintain skills to the highest standards consistent with best practices and emerging trends in analytics.
• The exact nature of duties, as well as the salary and compensation package, will be commensurate with experience and salary history.
• Make presentations and recommendations to clients on various deliverables in each project
• Contribute to NeenOpal's development of new solutions and analytical models.
• Recruit, manage and mentor a team of analysts
• Work closely with the Technology and Product Management groups to ensure ongoing refinement of our analytical tools and development of new client solutions.
• Leverage and customize NeenOpal's proprietary analytics to client needs, resulting in exceptional client value from every project.
• Answer customer's questions, track deliveries, and address customer complaints.
• Lead cross-functional teams to pilot and implement client solutions with a focus on client satisfaction across a solution area and industry verticals.

Requirements:

• We are lookingONLY FORCandidates withPast experienceinClient Handling and Project Delivery.
• Analytics domain experience is a plus

Required Skills & Experience:

• Ability to lead projects and teams
• Proven ability to frame a business issue, design the right solution, and deliver results.
• Working knowledge of market-leading data visualization tools such as - Tableau, PowerBI, Qlik, etc is desired.
• Experience with the application of statistical estimation techniques and/or optimization techniques
• A degree in Engineering, Computer Science, Operations Research, Industrial Engineering, Economics, Statistics, or a related field with 2-5 years of prior relevant work experience. A post graduate (MBA) degree is preferred.
• Exposure to / experience working with large data sets.
• Relevant expertise in using analytic tools such as SQL, Python and able to quickly master new packages when needed.
• Strong analytical skills, excellent communication skills, and the ability to communicate actionable analytical findings to a non-technical audience in clear and concise language.