Group Director, Client Engagement
By William Thomas Digital At Toronto, Ontario, Canada
Provide value-added communications, thought-leadership, strategic counsel, industry knowledge to our client partners and internal team members
Own and manage explicit revenue targets, pipeline of projects and overall financial success of the group including group and client/project-level margins
Manage and oversee the development of proposals and SOWs that solve complex business problems for our clients
Manage with accuracy and in real-time your pipeline of work leveraging the CRM tools at your disposal
A strong understanding of an enterprise digital ecosystem and experience in digital transformation
Experience representing your agency as an expert and speaking at industry events
Client Engagement Representative Jobs
By CIBC At Richmond Hill, Ontario, Canada
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What You Need To Know
Client Engagement Specialist Remote
By Talentify.io At Canada
Knowledge or experience in the Wealth Management industry is an asset
Proactively follow up and nurture prospective business opportunities to convert into new MD Management (MDM) clients
Post-secondary education in Business or Marketing with a minimum of 4 years' experience in a sales capacity
Strong organizational, interpersonal, oral, and written communication skills
Programs and benefits to support mental and physical health
Provide service and advice to engage new clients and transition them to the appropriate service delivery channel
Client Engagement Representative Jobs
By CIBC At Oakville, Ontario, Canada
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
At CIBC we enable the work environment most optimal for you to thrive in your role.
To successfully perform the work, you’ll be on-site full-time.
What You Need To Know
Client Engagement Support Jobs
By Skills for Change At Toronto, Ontario, Canada
• Other duties as assigned by Management
• Experience operating telephone switchboard, multi-line phone system required
• Excellent communication skills, fluent in other languages would be an asset
• Strong interpersonal, teamwork and customer service skills
• Adaptable with excellent problem-solving skills and a high level of resourcefulness
• Touch typing, data entry, proficiency working in Windows, Google, and MS office applications required
Client Engagement Specialist Jobs
By Brand of a Leader At Canada
Experience working with C-level executives or seasoned entrepreneurs, ideally interviewing them or leading meetings
Ability to manage deadlines, prioritize, commit to effortless internal communication
Passion for delighting customers and providing an incredible level of experience to them at all time
Review news, trends, and research in verticals of your client portfolio
Lead monthly one-on-one meetings with clients to discuss their thought leadership
Conduct bi-monthly interviews with clients for articles to be ghostwritten by our team of writers
Client Engagement Representative Jobs
By CIBC At Maple, Ontario, Canada
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What You Need To Know
Client Engagement Representative Jobs
By CIBC At Vancouver, British Columbia, Canada
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What You Need To Know
Client Engagement Manager Jobs
By NeenOpal Inc. At New Brunswick, Canada
We are currently hiring forManager/Sr. Manager-level professionalsfor our Analytics / Business Intelligence practice for our Fredericton, New Brunswick Office
Manage multiple concurrent projects ensuring exceptional client satisfaction and on-time delivery.
Develop and maintain skills to the highest standards consistent with best practices and emerging trends in analytics.
Recruit, manage and mentor a team of analysts
The exact nature of duties, as well as the salary and compensation package, will be commensurate with experience and salary history.
We are lookingONLY FORCandidates withPast experienceinClient Handling and Project Delivery.
Client Engagement Manager In Staffing - 100% Remote
By iBovi - Staffing, Consulting and Recruitment Services At Canada
3+ years of Account Management experience in Staffing Industry
Bachelor's degree or equivalent combination of education and experience
Works directly with clients, project team and business leaders to identify analytical requirements
May manage client relationship or components of a relationship; responsible for ensuring client satisfaction.
3+ years of Client Facing experience
3+ years of Staffing experience
Client Engagement Representative Jobs
By CIBC At Toronto, Ontario, Canada
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What You Need To Know
Conseiller Relationnel - Engagement Client
By National Bank of Canada At Quebec, Canada
Tu souhaites contribuer à transformer l’expérience client omnicanale en déployant une nouvelle approche d’engagement centré client?
Tu bases tes décisions sur la donnée et l’optimisation en continu du parcours client n’a plus de secret pour toi?
Tu analyses les résultats pour optimiser la stratégie d’engagement client?
Assurer d’offrir en tout temps la meilleure expérience client, et ce, tout en travaillant avec différentes parties prenantes
Orchestrer l'ensemble des activités et des livrables avec les différents partenaires internes et externes
Définir les tests et analyser les résultats de la performance pour optimiser les parcours et valider l’impact sur l’engagement client
Client Engagement Representative Jobs
By CIBC At Edmonton, Alberta, Canada
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What You Need To Know
Client Representative Jobs
By IAA Canada At Mississauga, Ontario, Canada
Sound knowledge of telephone etiquette with excellent interpersonal and communication skills, pleasant and professional manner.
Review and manage inventory problem files and assist client with resolving the issues.
Experience as an Insurance Adjuster
Strong organizational and attention to detail skills.
University Degree or minimum post-secondary education
3 to 5 years’ experience in auto claims industry

Are you looking for an exciting opportunity to engage with clients and help them reach their goals? We are looking for a Client Engagement Representative to join our team! As a Client Engagement Representative, you will be responsible for building relationships with clients, providing customer service, and helping them achieve their desired outcomes. If you have excellent communication skills, a passion for customer service, and a desire to make a difference, then this is the job for you!

Overview:

A Client Engagement Representative is responsible for providing excellent customer service and building relationships with clients. They are the primary point of contact for clients and must be able to handle inquiries, provide solutions, and ensure customer satisfaction. They must be able to effectively communicate with clients and understand their needs.

Detailed Job Description:

The Client Engagement Representative is responsible for providing excellent customer service and building relationships with clients. They will be the primary point of contact for clients and must be able to handle inquiries, provide solutions, and ensure customer satisfaction. They must be able to effectively communicate with clients and understand their needs. They must be able to identify customer needs and provide solutions that meet those needs. They must be able to handle customer complaints and resolve them in a timely manner. They must be able to maintain accurate records of customer interactions and provide feedback to management.

What is Client Engagement Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to build relationships with clients
• Ability to identify customer needs and provide solutions
• Ability to handle customer complaints and resolve them in a timely manner
• Ability to maintain accurate records of customer interactions
• Ability to provide feedback to management

What is Client Engagement Representative Job Qualifications?

• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Proficiency in Microsoft Office Suite

What is Client Engagement Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of customer service software

What is Client Engagement Representative Job Experience?

• Previous customer service experience
• Experience in a customer service role

What is Client Engagement Representative Job Responsibilities?

• Provide excellent customer service and build relationships with clients
• Handle inquiries, provide solutions, and ensure customer satisfaction
• Identify customer needs and provide solutions that meet those needs
• Handle customer complaints and resolve them in a timely manner
• Maintain accurate records of customer interactions
• Provide feedback to management