Register
Recruit Create CV

Customer Success Business Partner Jobs

Senior Director, Partner Success (Careerascent) 100% Remote
By WPG.inc At Canada
Manage end-to-end relationship with corporate partners utilizing EAB’s technology from initial onboarding to platform implementation, through user training, problem-solving and consulting
Maintain up-to-date knowledge of competitors in early career recruitment space
Demonstrable analytical reasoning or quantitative analytical skills
Strong written and verbal communication skills
Use partner renewal conversation to identify portfolio growth opportunities
Provide insights from partner interactions to inform future research initiatives and new product development opportunities
Customer Success Partner Jobs
By Zoovu At Toronto, Ontario, Canada
Bachelor’s degree and 3+ years account management experience managing renewals and upsells / expansion.
Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
Introduce and support customers in gaining in depth knowledge about our systems and the effects and benefits to their business
Be the industry expert consulting the customer on best-in-class experiences
Proactively work with the customer on the rollout plan, contract adoption and ensuring they have the high value experiences live
Become a Zoovu product expert and use this knowledge to effectively guide customers towards their desired outcomes
Customer Business Manager Jobs
By Beiersdorf At Montreal, Quebec, Canada
Experience, skills and competencies that lend themselves to this role
Manage and optimize trade spend
Demonstrated track record of growth with 5+ years of similar experience at a consumer products company (preferably in HABA)
Strong presentation and communication (written and verbal) skills
Excellent interpersonal skills; collaborative approach to dealing with multiple contacts
AC Nielsen (and related data) skills and excellent analytical skills
Partner Success Manager Jobs
By ResQ At Toronto, Ontario, Canada
You have 2+ years of account management experience
Account Management & Relationships 🫶You will maintain close relationships with our partners, and build a strong level of trust with them
Consistently educating our partners on ResQ services and offerings
Growth 📈 You will continuously educate our partners on ResQ's service offerings and identify opportunities for growth
You have a customer-first mindset as we are obsessed with the customer experience and set new standards for excellent service
Experience in the restaurant industry or technology marketplaces is considered an asset
Partner Success Manager -Enterprise
By Xero At Toronto, Ontario, Canada
Experience creating, contributing to and/or deploying change management practices. Prosci certification will be highly regarded.
Extensive project management and change management knowledge.
Change management: Enthusiasm and passion for deploying strategies to lessen the impact of change on individuals and organizations.
You’ll maintain a set of KPI’s and report on performance regularly to your peers and manager.
Outstanding communication and presentation skills.
Presentation skills: Outstanding communication, planning and presentation skills.
Customer Business Manager Jobs
By Beiersdorf At Calgary, Alberta, Canada
Experience, skills and competencies that lend themselves to this role
Manage and optimize trade spend
Demonstrated track record of growth with 5+ years of similar experience at a consumer products company (preferably in HABA)
Strong presentation and communication (written and verbal) skills
Excellent interpersonal skills; collaborative approach to dealing with multiple contacts
AC Nielsen (and related data) skills and excellent analytical skills
Partner Success Manager -Enterprise
By Xero At Vancouver, British Columbia, Canada
Experience creating, contributing to and/or deploying change management practices. Prosci certification will be highly regarded.
Extensive project management and change management knowledge.
Change management: Enthusiasm and passion for deploying strategies to lessen the impact of change on individuals and organizations.
You’ll maintain a set of KPI’s and report on performance regularly to your peers and manager.
Outstanding communication and presentation skills.
Presentation skills: Outstanding communication, planning and presentation skills.
Partner Success Manager -Enterprise
By Xero At Calgary, Alberta, Canada
Experience creating, contributing to and/or deploying change management practices. Prosci certification will be highly regarded.
Extensive project management and change management knowledge.
Change management: Enthusiasm and passion for deploying strategies to lessen the impact of change on individuals and organizations.
You’ll maintain a set of KPI’s and report on performance regularly to your peers and manager.
Outstanding communication and presentation skills.
Presentation skills: Outstanding communication, planning and presentation skills.
Partner Success Manager Jobs
By Deeded At Canada
Minimum 2 years in account management, customer service or inside sales role.
Quarterback the resolution of any issues or feedback from the partners and manage with our internal team.
Act as a trusted advisor to partners, offering insights and guidance on industry best practices and innovative solutions.
Has a strong sense of urgency. Responds quickly and are quick to resolve issues and offer solutions.
Competitive salary, commensurate with experience
Health, dental and life insurance benefits
Customer Logistics Partner Jobs
By Roche At Mississauga, Ontario, Canada
Exceptional time management skills, agile mindset and proven ability to streamline processes
Stock transfers, stock allocation reviews, inventory management for CPDN and retro-billing programs
Strong problem solving, prioritization & organization skills with the ability to manage multiple competing tasks
Order Management and Customer Service:
Support distribution resource planning to manage inventory at 3PL’s and control product waste/write-offs and communicate with internal and external stakeholders
Accurately and efficiently, enter/manage and review all order-related transactions to provide superior service to internal/external customers and clinical study teams
Customer Success Manager, Grammarly Business (East Coast)
By Grammarly At Toronto, Ontario, Canada
Uses systems (e.g., CRM) to track all customer-related activities and deliverables, pipeline management, and revenue projection.
Create and manage feedback loops, gathering actionable insights that will inform the product roadmap.
Contribute to content and process improvements across the customer lifecycle to continuously improve the customer experience.
Builds strong relationships with people, understands their needs and goals, identifies creative solutions, and manages action items through to completion.
Works to realize business value and expand customer relationships through deep knowledge of customer needs rather than a feature list.
Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Success Recruitment Partner
By Adams Limitless At Barrie, Ontario, Canada
Pre-screen candidates to ensure they meet the necessary qualifications and experience for construction roles
Manage the offer process and negotiate compensation packages for candidates
Negotiation skills (managing the offer process)
Manage the expectations of both clients and candidates
4+ years of experience in some form of sales environment - call center, banking, telesales, estate agency, brokering etc.
Knowledge of recruitment industry trends and best practice
Manager, Customer Experience Partner Success
By DoorDash At Toronto, Ontario, Canada
Other projects assigned by management or as needed
You have 3+ years of support operations experience managing support KPIs such as CSAT.
You are analytical and data-driven, with experience distilling large data sets to actionable insights - root cause analysis is your specialty.
You know how to present complex information clearly and concisely with strong written, verbal, and visual communication skills.
You are well-organized and attentive to detail, with impeccable follow-up and follow-through capabilities.
Comfortable in a fast-paced, constantly changing, team-oriented environment and able to manage multiple deadlines simultaneously

Are you looking for an exciting opportunity to help customers succeed? We are looking for a Customer Success Business Partner to join our team and help our customers reach their goals. You will be responsible for developing and maintaining relationships with customers, providing guidance and support, and ensuring customer satisfaction. If you have a passion for helping customers and a drive to succeed, this is the perfect job for you!

Overview A Customer Success Business Partner is responsible for developing and maintaining relationships with customers to ensure their satisfaction and success. They work closely with customers to understand their needs and provide solutions to meet those needs. They also work with internal teams to ensure customer success and satisfaction. Detailed Job Description A Customer Success Business Partner is responsible for developing and maintaining relationships with customers to ensure their satisfaction and success. They must be able to identify customer needs and provide solutions to meet those needs. They must be able to communicate effectively with customers and internal teams to ensure customer success and satisfaction. They must be able to analyze customer data and provide insights to help improve customer experience. They must be able to develop and implement strategies to increase customer retention and loyalty. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to identify customer needs and provide solutions
• Ability to analyze customer data and provide insights
• Ability to develop and implement strategies to increase customer retention and loyalty
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer success best practices
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least 3 years of experience in customer success or related field
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer success best practices
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer success best practices
• Knowledge of customer segmentation and targeting
• Knowledge of customer analytics and reporting
• Knowledge of customer journey mapping
Job Experience
• At least 3 years of experience in customer success or related field
• Experience in developing and implementing customer success strategies
• Experience in customer segmentation and targeting
• Experience in customer analytics and reporting
• Experience in customer journey mapping
Job Responsibilities
• Develop and maintain relationships with customers to ensure their satisfaction and success
• Identify customer needs and provide solutions to meet those needs
• Communicate effectively with customers and internal teams to ensure customer success and satisfaction
• Analyze customer data and provide insights to help improve customer experience
• Develop and implement strategies to increase customer retention and loyalty
• Monitor