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Client Consulting Director Jobs
Company | Visa |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-07-06 |
Posted at | 11 months ago |
Company Description
- Lead advisory engagements and manage teams in execution of projects and career mentorship
- Proactively engage and manage advisory relationship with key clients and Visa client leadership in regular strategic & planning discussions
- Build new scalable solutions, toolkits, best practice documents and consulting approaches that can be applied across VCA practice
- Cultivate and manage a pipeline of advisory work with clients to meet individual annual sales and project delivery targets
- Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges
- Produce insights and analyses to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment P&L
- Where employee is a subject matter expert, provide knowledge sharing, coaching and training across functional teams and/or regions
- Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation, data science, product) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Substantial problem-solving ability with strategic focus on impacting ROI
- Technology/Digitally-savvy and an understanding of consumer economics/behaviour, trends and applications
- Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities
- Demonstrated project management skills given that this role involves managing multiple projects with multiple stakeholders simultaneously
- Prior experience working with Canadian bank and other financial institutions is a plus
- Strong analytical skills, with demonstrated intellectual and analytical rigor and ability to work with large data sets to synthesize key impacts for clients.
- Understanding of banking / payments P&L and critical factors in driving profitability
- Executive presence including excellent written and verbal communication and presentation skills, and ability to communicate at all levels within large organizations
- Ability to influence and negotiate with senior executives
- Curiosity & willingness to learn and develop as a professional – high levels of integrity and business ethics
- Have an entrepreneurial approach and vision, proactive self-starter seeking initiatives to advance
- Self-motivated, results-oriented individual with the ability to handle numerous projects concurrently
- Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization
- Demonstrated senior level experience in corporate and business strategy / management consulting roles, with proven ability to deliver projects and expertise in consulting methodologies
- 10 years of work experience with a Bachelor’s degree or at least 8 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 3 years of work experience with a PhD degree
- Previous experience in a management consulting firm
- MBA or relevant graduate degree from top-tier institution or similar academic experience
- Experience working in/with banking and payments industry
- 12+ years of relevant work experience with a Bachelor’s Degree or 9 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 4+years of experience with a PhD
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