Director, Client Services Jobs
By Ryan At Mississauga, Ontario, Canada
Create a positive team member experience.
Understands service-line offerings with sufficient depth to be able to discuss service-line offerings with prospects.
Coordinates sales efforts with Firm Principals and Practice Leaders in order to perform joint-selling activities.
Provides support to Principals in deal negotiations, contract development, and due diligence.
Builds and maintains key relationships with significant Firm prospects.
Makes cold calls and maintains contact with prospects and clients through telephone, e-mail, and mail.
Group Director, Client Engagement
By William Thomas Digital At Toronto, Ontario, Canada
Provide value-added communications, thought-leadership, strategic counsel, industry knowledge to our client partners and internal team members
Own and manage explicit revenue targets, pipeline of projects and overall financial success of the group including group and client/project-level margins
Manage and oversee the development of proposals and SOWs that solve complex business problems for our clients
Manage with accuracy and in real-time your pipeline of work leveraging the CRM tools at your disposal
A strong understanding of an enterprise digital ecosystem and experience in digital transformation
Experience representing your agency as an expert and speaking at industry events
Client Director Jobs
By HCLSoftware At Mississauga, Ontario, Canada
Integrity, humility, personal goal setting, time management, and drive to succeed
Hybrid location (remote-work from home and in office – Mississauga, Ontario)
At least 12-15 years of proven experience of managing accounts and demonstrating sales excellence/success in Enterprise Software Sales
Experience in “owning” a portfolio of accounts or a territory.
Identify and qualify product and solution leads within managed accounts
Ensure attainment of revenue and associated targets
Client Program Director Jobs
By Manpower Group At Montreal, Quebec, Canada
Manage and/or create client compliance requirements and dashboards to ensure we are meeting client service level agreements and requirements.
Manage and drive service level agreement requirements (SLA's / KPI's) and other determined Manpower or Client criteria.
Understand and educate client contacts on the dynamics of the local market, labor and workforce management.
Comprehensive benefits include Medical, Dental, Life, Vision, extended health care and a health care spending account.
Creates client strategy and assists Site Managers & support teams with site strategy regarding client satisfaction, growth, profitability, and continuous improvement.
Experience: Prior experience managing dedicated onsite programs
Senior Director, Client Solutions
By BrandActive At Toronto, Ontario, Canada
BrandActive offers a competitive compensation package including a comprehensive benefits plan. Salary commensurate with experience and education.
Contribute to the development and evolution of BrandActive’s service offerings;
An excellent communicator with strong presentation skills (e.g., in-person or in virtual environments);
Contribute to setting business development targets and own the corresponding action plans to achieve these outcomes;
Meet or exceed firm targets for new client development, both at an individual as well as team level;
Create and lead discovery meetings and credentials presentations;
Client Program Director Jobs
By ManpowerGroup At Greater Toronto Area, Canada
Manage and/or create client compliance requirements and dashboards to ensure we are meeting client service level agreements and requirements.
Manage and drive service level agreement requirements (SLA’s / KPI’s) and other determined Manpower or Client criteria.
Understand and educate client contacts on the dynamics of the local market, labor and workforce management.
Comprehensive benefits include Medical, Dental, Life, Vision, extended health care and a health care spending account.
Creates client strategy and assists Site Managers & support teams with site strategy regarding client satisfaction, growth, profitability, and continuous improvement.
Prior experience managing dedicated onsite programs
Director, Client Services Jobs
By Gilmore Partners At Toronto, Ontario, Canada
Experience in the health benefits, insurance and/or HR technology space is considered an asset.
Health and dental benefits, insurance
12 – 18 MONTH DELIVERABLES
Within the first 90 days
In the next 12 to 18 months:
Associate Client Director Jobs
By Finquest At Greater Toronto Area, Canada
Ensure effective time management managing multiple projects simultaneously
Agile client manager experienced at working within financial / Fintech environments
Use internal tools, databases and external searches to fulfil clients’ requirements in a timely manner
Strong commercial and financial acumen with the ability to prioritize and manage stakeholder expectations, balancing multiple priorities, departments and rapid growth
3-5 years’ experience in a client facing role
Excellent communication skills – listening, speaking and writing, with the poise to communicate with senior leaders
Associate Director, Client Operations, Fund Administration
By MUFG Investor Services At Vancouver, British Columbia, Canada
Accountable for tracking and managing; Client profit margins, staff utilization and overtime, client relationship risk reviews, incident management and risk reduction
Liaise with investment managers, brokers and auditors for day-to-day operational issues
A working knowledge of Japanese investors or retail funds an advantage
Managing a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports
Review the work of direct reports to ensure completeness/accuracy of client deliverables
Ensure that the team is appropriately trained, engaged and as efficient and effective as possible in achieving organizational targets and goals.
Client Consulting Director Jobs
By Visa At Toronto, Ontario, Canada
Demonstrated project management skills given that this role involves managing multiple projects with multiple stakeholders simultaneously
Previous experience in a management consulting firm
Proactively engage and manage advisory relationship with key clients and Visa client leadership in regular strategic & planning discussions
Cultivate and manage a pipeline of advisory work with clients to meet individual annual sales and project delivery targets
Lead advisory engagements and manage teams in execution of projects and career mentorship
Where employee is a subject matter expert, provide knowledge sharing, coaching and training across functional teams and/or regions
Client Director Jobs
By OpenText At Richmond Hill, Ontario, Canada
University Degree or College Diploma and/or relevant Information Management/IT experience (10+ years) or equivalent.
Expertise in complex business and technical processes and their implications across the enterprise. Knowledge of project management disciplines and processes.
Previous experience in planning and implementing large-scale Enterprise Content Management projects.
Knowledge of the Open Text product offerings is preferred
Strategic Selling; Generating revenue opportunities by developing solutions for clients and Service Offering using creativity and collaboration.
At least 10 years of experience selling Professional Services in Tech.
Senior Director Client & Business Services
By Atlas Van Lines (Canada) Ltd. At Oakville, Ontario, Canada
Strong leadership and team management experience
Manage the Government Service contract as main Government liaison, in tandem with the Manager of AVAIL & Government move management services
KPI’s and management reporting for Marketing & Business Development and Government & AVAIL move management services departments
Manage the strategic relationship with our Federal Government client
5+ years of job-related experience in marketing and/or business development
Excellent interpersonal, communication, and critical thinking skills
Client Program Director Jobs
By Manpower Group At Toronto, Ontario, Canada
Experience: Prior experience managing dedicated onsite programs
Education: High school diploma or equivalent
Education: Associate or bachelor's degree
Industry: 7+ years in staffing, customer service, and/or sales
Technical: Digital Literacy: desktop (e.g., MS Word and Outlook) and social (e.g., Twitter, LinkedIn) applications
Junior Associate Director, Client Operations
By MUFG Investor Services At Vancouver, British Columbia, Canada
Have working knowledge of financial securities & fund structure types
Supervision of our fund accountants in order to meet key daily deliverables
Resolve break items generated by our in-house exception-based system in a timely and accurate manner
Track the daily workload to ensure service level agreements are met
Help foster an environment of continuous improvement within the team with a focus on efficiency and automation
Assist, when needed, with tasks outside of the NAV Calculation, such as audit, distributions, fund launches & liquidations
Director Programming & Client Services
By Toronto Business Development Centre At Toronto, Ontario, Canada
Experience in business development and revenue generation, such as management/strategic consulting, investment banking, private equity/venture capital, or strategic marketing.
Experience working with ministries of health and finance and proven track record to knowledgeable and effectively interact with both key actors;
Product Management experience, launching products or services would be huge plus
Oversee an inclusive startup selection process, including the development and management of the selection committee.
Oversee recruitment, hiring and management of program operations staff including full time and part time program personnel.
Maintain regular touchpoints with OCI and MEDJCT and update TBDC Management on ongoings and upcoming items
Director, Client And Advisor Care
By Equitable Life of Canada At Waterloo, Ontario, Canada
Case management for the advisor experience - through all operations
5 – 10 years of experience in operations management
Strong relationship management skills with the ability to negotiate with and influence others
Strong risk management and exception analysis/decision making skills
Ability to manage multiple departments, all with varying business requirements and skill set requirements
Litigation management including management of outside counsel, settlement and mediation processes
Contract Manager / Director Canada (Travel To Client)
By The Hale Group At Canada
We are adding a contract Manager and Director to our team.
5+years experience in consulting, Big-4, corporate business process transformation, transaction advisory, private equity or investment banking.
4 year degree in Accounting or Finance
CPA, CPA candidate, CFA or MBA preferred
Client Director Jobs
By HCLSoftware At Greater Toronto Area, Canada
Integrity, humility, personal goal setting, time management, and drive to succeed
5-12 years of proven experience of managing accounts and demonstrating sales excellence/success in Enterprise Software Sales. This experience is highly preferred.
Experience in “owning” a portfolio of accounts
Identify and qualify product and solution leads within managed accounts
Full benefits package, including medical, dental, vision coverage on Day 1 of employment.
Bachelor’s Degree Required, Master’s always a plus!
Director, Client Operations Jobs
By MUFG Investor Services At Vancouver, British Columbia, Canada
Provide accurate and up to date management reporting as required. Ensure all invoices are billed and collected on time.
Liaise with investment managers, brokers and auditors for day-to-day operational issues;
Build and manage a team of client operations staff in performing accounting and administrative service. Allocate resources appropriately to maximize productivity.
Manager and assist with client deliverables and projects including, but not limited to, Distributions, new funds onboarding and liquidations.
Participate in global projects and committees to improve procedures and enhance our product offering
A working knowledge of Japanese investors or retail funds is an advantage
Executive Director, Client Operations
By MUFG Investor Services At Vancouver, British Columbia, Canada
Sound technical knowledge of the financial services and asset management industry.
A relevant professional qualification in the areas of accountancy or finance or related fields is preferred
Liaise with Finance and Global Head of CO to ensure accurate forecasting and budgeting is maintained throughout the year.
Monitor and ensure adherence to local regulatory requirements, outsourcing and filings required by both clients and the local entity.
Bachelor’s Degree level with a concentration in finance, accounting or related fields
Demonstrable experience in Fund Administration or related industry, including experience in a leadership capacity

Are you an experienced Client Director looking for a new challenge? We are looking for an ambitious and driven individual to join our team and help us grow our business. As a Client Director, you will be responsible for developing and managing relationships with our clients, providing strategic advice and guidance, and ensuring that our clients receive the highest quality of service. If you have the skills and experience to make a difference, then this could be the perfect opportunity for you!

Overview A Client Director is responsible for managing client relationships and ensuring that the client’s needs are met. They are the primary point of contact for clients and are responsible for developing and maintaining strong relationships with them. They are also responsible for managing the client’s expectations and ensuring that the client’s goals are met. Detailed Job Description A Client Director is responsible for developing and maintaining strong relationships with clients. They are the primary point of contact for clients and are responsible for understanding their needs and ensuring that they are met. They are also responsible for managing the client’s expectations and ensuring that the client’s goals are met. They must be able to effectively communicate with clients and provide them with the necessary information and resources to ensure that their needs are met. They must also be able to manage multiple projects and ensure that deadlines are met. Job Skills Required
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to manage multiple projects and deadlines
• Ability to work independently and as part of a team
• Ability to think strategically and develop creative solutions
• Knowledge of client relationship management software
• Knowledge of customer service principles
Job Qualifications
• Bachelor’s degree in business, marketing, or a related field
• 5+ years of experience in client relationship management
• Proven track record of successful client relationships
• Knowledge of customer service principles
• Knowledge of client relationship management software
Job Knowledge
• Knowledge of customer service principles
• Knowledge of client relationship management software
• Knowledge of marketing principles
• Knowledge of project management principles
• Knowledge of sales principles
Job Experience
• 5+ years of experience in client relationship management
• Proven track record of successful client relationships
• Experience in managing multiple projects and deadlines
• Experience in developing and maintaining strong relationships with clients
Job Responsibilities
• Develop and maintain strong relationships with clients
• Understand client needs and ensure that they are met
• Manage client expectations and ensure that their goals are met
• Effectively communicate with clients and provide them with the necessary information and resources
• Manage multiple projects and ensure that deadlines are met
• Think strategically and develop creative solutions to meet client needs