Senior Director Client & Business Services

Atlas Van Lines (Canada) Ltd. is Headquartered west of Toronto in Oakville, Ontario. Atlas Canada has become the "national mover of choice" for thousands of families and companies because of our quality service, ethical business practices, and our ability to provide customers with a positive moving experience. The company was established in 1963 and has provided exceptional value to our customers for 60 years.

Every day we help you go new places®, with expertise in moving and logistics, bringing the world within reach.

Atlas Canada is seeking a dynamic candidate who is well-organized with exceptional communication and leadership skills. This individual is responsible for overseeing the strategic and operational components to our Marketing & Business Development, and Government & AVAIL move management services departments.

The core functions of our Senior Director of Client & Business Services include but not limited to the following

• KPI’s and management reporting for Marketing & Business Development and Government & AVAIL move management services departments
• Maintain effective business relationships with our agency family
• Lead the production of the Request for Proposal (RFP) responses to Corporate and Government bid processes
• Manage the strategic relationship with our Federal Government client
• Responsible for Marketing and Avail departmental budgets
• Maintain strong business relationships with corporate clients in tandem with our agency family, acting as the main point of contact for Atlas
• Manage the Government Service contract as main Government liaison, in tandem with the Manager of AVAIL & Government move management services
• Chair of the Marketing and Pricing advisory committees
• Sales development for agents in tandem with other internal resources
• Create the annual marketing plan in conjunction with the Manager of Marketing & Business Development for the Private Client, and Corporate business lines
• Identify and engage with prospective corporate clients

Employment Type & Hours Full-time position with work hours between 800 a.m. and 500 p.m., Monday to Friday. Hybrid work with 3 days in the office and 2 days remote. Some travel required.

Benefits Drug/extended health/dental/EAP/critical illness/life insurance; pension plan; training opportunities.

Skills & Experience

• Excellent interpersonal, communication, and critical thinking skills
• Proficient in MS Office including Word, Excel, and PowerPoint
• 5+ years of job-related experience in marketing and/or business development
• Bilingual in English and French preferred
• Post Graduate Diploma required
• Strong leadership and team management experience
• Ability to establish and maintain effective working relationships with employees, agents, and external organizations