Writer And Consulting Analyst (Remote)

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Our team is responsible for advising clients on all aspects of communication and change management related to mental health and wellbeing, along with HR programs such as pension and savings plans, benefits and wellness programs, compensation, absence and disability management, and employee assistance programs.
The Writer and Communication Consulting Analyst is the primary content developer and is responsible for project management and client relationship management in collaboration with senior team members.
In this role, you will be supporting some of Canada’s leading companies and working with senior decision makers in Human Resources (HR) to execute on the communication and change management strategies you help develop. It’s challenging, meaningful and fast-paced work. It’s also incredibly rewarding. Each new project is a fantastic opportunity for growth and for celebration when it wraps up (we excel at that part too)! If we sound like a team you’d like to work with and an environment where you think you’d fit right in, get in touch!
Responsibilities include:

• Performs other tasks and special projects, as required
• Provide consulting advice and subject-matter expertise to clients related to the communication of mental health and wellbeing, pension, benefits and total rewards programs
• Attend and facilitate client meetings/calls
• Research and develop communication and change management materials for various audiences, including, but not limited to, reports, newsletters, booklets, infographics, posters, videos, presentations, and microsites
• Develop and conduct surveys to identify the interests and concerns of audiences
• Evaluate/measure effectiveness of communication and change management strategies and deliverables
• Develop accurate budgets and realistic project timelines to ensure successful completion of projects and adequate financial management
• Implement communication and change management strategies for multiple target audiences using various media
• Serve as primary resource for client teams for securing and coordinating supporting services, such as design and translation
• Develop and enhance current processes for serving communication and change management solutions clients

Requirements

• Excellent organizational skills, flexibility, ability to work both independently and in a team setting
• Minimum 2 years’ experience working in communication
• Superior Microsoft Office skills, in particular Word and PowerPoint presentation design skills
• Ability to manage multiple tasks while ensuring attention to detail
• University degree in communication, journalism, public relations or similar
• Experience in a consulting firm an asset
• Experience communicating mental health and wellbeing, pension, benefits and total rewards programs an asset
• Superior project management, research and presentation skills
• Graduate studies in writing/communication an asset
• Exceptional customer focus and strong business acumen
• Strong ability to translate complex concepts into simple, engaging communication content
• Excellent problem solving and analytical skills

Where permitted by law, company employees must be fully immunized to access a TELUS Health or LifeWorks office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.