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Ubix Support Analyst Jobs

Company

Mindlance

Address Toronto, Ontario, Canada
Employment type CONTRACTOR
Salary
Expires 2023-07-26
Posted at 11 months ago
Job Description

Job Title: Ubix Support Analyst

Location: Remote work

Duration: 12 Months (Highly chance to extends)

JD:

Responsibilities:

·Be part of a dynamic team supporting the DEC Clearing business, operations and client services teams.

·The person in this role will be part of a global team will be responsible maintaining and supporting Clients on their UBIX architecture.

·Day to day tasks involve investigation and resolving client issues, new installations, upgrades and any projects specific to assigned accounts.

·The UBIX Application Support Specialist is responsible for maintaining the relationship between business, development, BA and Vendor

·Whilst gaining a detailed understanding of both the UBIX application, the Application Support should be able to quickly analyze production issues, provide solutions where possible and escalate to the development team.

·Write technical specification and document functional flows and procedures.

·Management of documentation and post release checkouts UAT and Production releases.

·Identify and assist in resolution of risks and issues that will adversely affect planned project milestones.