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Operational Support Analyst Jobs

Support Analyst Jobs
By Kelly Services (Canada), Ltd. At Toronto, Ontario, Canada
Scheduling and time management skills
Strong knowledge about payments processing environment with specific experience in ATM and cards services.
Minimum 3 years’ experience supporting clients, and third-party vendors in a busy contact center environment.
Experience interacting with clients in English. French language fluency would be an asset.
Experience providing high level technical support and problem solving for a variety of products and services.
Experienced logging incident records in accordance with departmental procedures
Support Analyst Jobs
By Insight Global At Greater Toronto Area, Canada
- Past finance or accounting reconciliation experience
Franchise Support Analyst / 6 Month Contract / Remote
- Bachelor's degree (bonus if it is a business or finance degree but not necessary)
- 1+ years of working experience in an analyst role
- Coordinate between franchisees, Field representatives and Finance departments
- Proficiency in Microsoft Office (Excel and Outlook)
Analyst, Operational Threat Intelligence
By CIBC At Toronto, Ontario, Canada

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Support Analyst Jobs
By Ardene At Montreal, Quebec, Canada
Experience in using IT service management tools or ticketing systems.
4+ years of working experience in the same role or similar.
Strong problem-solving skills and the ability to analyse and resolve technical issues effectively.
Knowledge of computer hardware, operating systems, and common software applications.
Excellent communication and interpersonal skills to provide exceptional customer service.
The Responsibilities Include But Are Not Limited To
Support Analyst (Equest) Jobs
By BCJobs At Victoria, British Columbia, Canada
Manages bug fixes and software enhancements.
Handles the escalated support calls or tickets; may work directly with customers to provide services and help resolve computing problems.
Uses discretion to effect timely solution of problems in order to ensure customer satisfaction, eliminate downtime and prevent cost overruns.
Recognizes issue with code, but escalates to development.
Provides technical leadership and training for lower level support specialists.
Receives requests for computer technical assistance and problem resolution from company employees.
Operational Risk Analyst Jobs
By Insight Global At Ontario, Canada
Clearly and concisely documenting and communicating testing results to management, including identification of root causes and enhancement opportunities
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
3-6 years of experience in risk, audit, compliance, or control testing
Experience assessing internal operation controls
Strong experience with Microsoft Suite
Certifications including CIA, CRCM or CISA
Operational Technology Analyst Jobs
By CareerBeacon At Labrador City, Newfoundland and Labrador, Canada
Support OT budget (OPEX) and strategical spare parts management (CAPEX);
Continuously strive to maintain expert knowledge and skills related to Controls & Automation.
Automation processes governance (MoC, alarms and bypass management).
Vale Canada Offers a Series Of Benefits Including
Minimum experience of 5 years in Industrial Automation and Control Systems.
Attractive pension and benefits (company paid core coverage, flex health and dental coverage, flex accounts, disability plans, and optional insurances)
Support Analyst Jobs
By CareerBeacon At Halifax, Nova Scotia, Canada
Manage and maintain call recording application to ensure it meets the operational needs
College diploma and technical certification in Systems and Network Administration or Information Technology and Systems, or a related field
Knowledge of contact center procedures
Administer user profiles within all Contact center technology and assist, as needed, other departments to do the same.
Ensure all contact center technology system and process documentation is created and kept current
Ubix Support Analyst Jobs
By Mindlance At Toronto, Ontario, Canada
·Management of documentation and post release checkouts UAT and Production releases.
Job Title: Ubix Support Analyst
Duration: 12 Months (Highly chance to extends)
·Be part of a dynamic team supporting the DEC Clearing business, operations and client services teams.
·The UBIX Application Support Specialist is responsible for maintaining the relationship between business, development, BA and Vendor
·Write technical specification and document functional flows and procedures.
Support Analyst Jobs
By Tekshapers At Canada
Experience with IOS and Android System
#canadarole #urgenthiring #techsupport #desktopsupport #onsite #remote #analyst #fulltime #ittechspecialist #techanalust #supportanalyst
I would really appreciate if you can share your updated resume on [email protected]
Location: Canada (P.O. Box 5777, 300 Union St. Saint John, NB E2L 4M3)
T: +1 (860) 431 2492
Analyst, Operational Strategy Jobs
By Brookfield Renewable U.S. At Gatineau, Quebec, Canada
Conduct data integrity test to ensure the validity of the information used in analysis and reports submitted to senior management;
Strong analytical skills with the ability to synthesize information to understand issues, identify options, and support sound decision making;
Strong organizational skills and attention to detail, with a dedication to achieving high quality results with the organization’s standards;
Strong interpersonal and collaborative skills to work effectively in a team
Undergraduate degree in Business Administration, Economics, Finance or a related discipline
Minimum two (2) years of relevant work experience in a related field,
Support Analyst Jobs
By Kelly Services (Canada), Ltd. At Markham, Ontario, Canada
Scheduling and time management skills
Strong knowledge about payments processing environment with specific experience in ATM and cards services.
Minimum 3 years’ experience supporting clients, and third-party vendors in a busy contact center environment.
Experience interacting with clients in English. French language fluency would be an asset.
Experience providing high level technical support and problem solving for a variety of products and services.
Experienced logging incident records in accordance with departmental procedures
Operational Sr Business Analyst
By DHL Supply Chain At Vaughan, Ontario, Canada
Execute daily customer / vendor contract requirements and identify accessorial activity and ensure necessary documentation
Work with Finance and H/R department associates on a daily basis, providing support and assistance as needed
Direct involvement with Accounting and Commercial Finance departments
Participate in the collection of performance measurements consistent with customer, vendor, and site requirements
Bachelor’s degree in Accounting or Finance field, required
3 - 5 years’ experience in Accounting or Financial Reporting role, required
Manager, Operational Support Jobs
By Keolis Canada At Kitchener, Ontario, Canada
Diploma in a Business, Project Management or equivalent experience in a related field.
Experienced use of Microsoft Office and other computer skills necessary.
Participate as part of the Emergency Management Team.
Conduct all work in line with quality management expectations, as outlined in the relevant company directives and procedures.
Sound problem solving and decision-making skills.
Exceptional organizational and multi-tasking skills required.
Operational Support Jobs
By VersaCold Logistics Services At Montreal, Quebec, Canada
Post-secondary education in Business, Warehousing Transportation, Operations Management, or related field an asset
0-2+ years of experience in a customer service role in logistics, transportation or warehouse environment.
Skilled at providing exceptional service over the phone and email.
Participates actively in promoting a culture where Health & Safety is the #1 priority.
Coordinates the assignment of customers to the appropriate loading bay to create efficiency for the warehouse team to prevent outbound/inbound delays.
Liaises with Customer Service Representative regarding customer requests or inquiries (i.e. shipment delays, same day shipments). Co-ordinates special, same-day shipping requests.
Support Analyst Jobs
By Resource Logistics Inc. At Longueuil, Quebec, Canada
3+ years of experience in technology and customer service
Work on implementing and improving technology-related operational processes.
Support our international partners in configuration of the systems.
Prepare and train our operators in operating our system.
Able to lead large projects from idea to positive execution.
ticketing systems (Jira is preferred
Operational Support Agent Jobs
By Air Transat At Montréal-Ouest, Quebec, Canada
A dynamic team and a wide variety of tasks and responsibilities;
Minimum of 1 year of customer service experience or other pertinent experience;
Experience in a call center environment (an asset);
Knowledge of reservation systems such as RADIXX, SIREV, TTS, GDS and Datalex;
Excellent skills to use and navigate through various computer applications;
English/French Bilingualism essential (written and spoken), knowledge of a third language (an asset);
Operational Finance Analyst Jobs
By Holcim At Winnipeg, Manitoba, Canada
Support production analysts with inventory management
Assist with fixed asset management and equipment reporting
Knowledge and experience in SAP an asset, preferred but not required
Assist with report creation, update and maintenance for the Finance team
Constantly strive to improve accuracy of information flow through education, careful attention to detail, and improvements to information processing
Ad hoc finance and operations projects as required by the Finance Director and Controllers
Operational Workflow Analyst Jobs
By Allstate Canada At Ontario, Canada
3-year College Diploma or University Degree in Business or Technology related field, or combination of education and experience.
Experience designing/documenting call flows, taking business requirements, translating to technical requirements, and vice versa.
Experience defining and documenting business processes and capabilities. Value stream mapping and customer journeys considered an asset.
Experience working successfully on a geographically distributed team from home.
Complete Group Benefits Program customizable to your needs
Elicit and distribute information through focus groups, surveys, Knowledge Transfers, training sessions (train the trainer) and 1:1 communication
Operational Business Analyst / Full Time (Remote)
By Tech Foorti At London, Ontario, Canada

We are looking for an analytical and detail-oriented individual to join our team as an Entry-Level Operational Business Analyst. In this role, you will be responsible for analyzing business ...