Support Analyst Jobs

Franchise Support Analyst / 6 Month Contract / Remote

Must-haves

- Bachelor's degree (bonus if it is a business or finance degree but not necessary)

- Proficiency in Microsoft Office (Excel and Outlook)

- Skilled in managing multiple priorities and projects; skilled in interacting effectively under difficult circumstances and tight deadlines

- Ability to establish effective working relationships among team members; ability to develop recommendations, evaluate alternative courses of action, select correct course of action, and follow up, supporting decisions or recommendations with accurate information or reasoning

- 1+ years of working experience in an analyst role

Plusses

- SAP experience

- Past finance or accounting reconciliation experience

Day-to-Day

Insight Global is looking for an analyst to join the Franchise Support team at one of North America's largest quick service food companies. You will be responsible for:

- Ensure collection of receivables due to Restaurant Brands International are received timely while monitoring and reducing any bad debt impact

- Works with Development and Finance teams on open receivable issues, restaurant closures and other topics impacting an allocated group of franchisees

- Maintains franchisee relationships

- Supports the Operations Teams, Finance and other support staff for various reports, analysis and documentation where required

- Perform account reconciliations assessing billing accuracy

- Maintain internal systems to ensure accurate restaurant status

- Work to clear cash on account, where payments are sent via Wire and Cheque

- Communicate directly with restaurant owners on collection or billings issues

- Update daily trackers and maintain internal systems

- Coordinate between franchisees, Field representatives and Finance departments