Business Analyst 2023-286-Cs

Employment Type

Contract (12 months), Non-Bargaining Unit

Work Hours

35 hours/week

Work Setting

Hybrid – Opportunity to Work Remotely after Orientation & Training Period

Application Deadline

June 15th, 2023 by 11:59 pm

Program Overview – Project Management Office, Central Services

Straddling the divide between a traditional PMO and a Strategic Projects division, the Project Management Office delivers high impact and high-quality work, leading large-scale, enterprise-wide initiatives, including technology and product implementations, business transformation projects, strategic and operational planning, new business development and execution, and other priority work as identified by the Office of the CEO and the senior leadership team at WoodGreen

What You Will Do

• Act as a subject matter expert, conduct training sessions, and provide ongoing support and guidance on technology tools and systems.
• Abide by the anti-racism objectives and community development principles of the organization.
• Develop and implement process improvement strategies, including documenting current processes and designing future state processes.
• Support the organization's impact measurement framework to assess and measure social and programmatic outcomes.
• Develop and maintain dashboards, reports, and metrics to provide actionable insights to stakeholders.
• Collaborate to identify, document, and analyze business needs for projects and initiatives across the organization.
• Identify and communicate process improvement opportunities through data analysis, stakeholder interviews, and collaboration.
• Collaborate with stakeholders to define key performance indicators (KPIs) and establish data-driven goals.
• Assess the technology needs of the organization and develop training programs to enhance employees' technical skills and knowledge.
• Conduct user acceptance testing (UAT) and provide feedback to ensure solutions meet business requirements and deliver expected outcomes.
• Leverage business intelligence tools and techniques to extract, analyze, and present valuable insights from large datasets.
• Support the development and implementation of digital transformation strategies aligned with organizational goals.

What You Bring to the Team

• Proficiency in MS Office suite with Microsoft Power BI (or equivalent), CRM Dynamics, Excel required.
• Bachelor's degree in business administration, computer science, data science or related field, master's degree preferred.
• Knowledge and experience applying quality and process improvement techniques; relevant certification i.e., Lean Six Sigma, Lean Green Belt will be considered a strong asset.
• 2 + years related work experience in business analysis or a related field preferably in a large non-profit/public sector organization.

What Will Set You Apart

• Excellent communication and interpersonal skills, with the ability to communicate complex concepts effectively to both technical and non-technical stakeholders.
• Proven data interpretation and data visualization skills with experience in creating insightful reports, dashboards and giving presentations.
• Demonstrated experience in designing and creating training materials using adult-learning methodologies.
• Ability to work independently and with teams to achieve deliverables, manage expectations and track performance.
• Strong analytical, problem-solving, critical-thinking and project management skills with the ability to manage multiple projects concurrently under tight timelines with high-quality results.
• Passion for the non-profit sector and the mission of the organization.

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