Backstage Business Strategy & Operations Manager

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the frameworks, capabilities and tools needed to welcome a billion customers. Join us and help to amplify productivity, quality and innovation across Spotify.

Interested in driving Spotify’s long term investment in Backstage from a Business Strategy & Operations perspective? We are seeking a leader to join a fast paced team of engineers, marketers, business developers, and product managers (like a small startup) to do just that!

We’re hoping to find a curious, creative, motivated, and analytical problem solver who also understands how to operationalize and implement their ideas cross-functionally. We've done a lot already, and we have no plans of slowing down. This is an exciting opportunity to work on bold, innovative projects and help develop the future of Backstage!

What You'll Do

• Support new product launches by researching and analyzing growth and market expansion opportunities (research, opportunity sizing, pricing, investment needs)
• Establish operational success metrics, targets, and outcomes to inform product prioritization and delivery
• Collaborate cross-functionally to evaluate new opportunities, define growth strategy and operationalize strategic initiatives
• Build out sales productivity framework to drive performance measurement and bring standardization to sales activities
• Build new processes and overhaul existing across revenue & business operations
• Collaborate with data science and product teams to define KPIs and build dashboards for monthly operating reviews
• Facilitate and manage discussions with leaders and key cross-functional team members across the company to communicate strategic plans, outline goals and progress, and gather input and approvals
• Drive cross-functional alignment in strategy and planning across Finance, Sales, and the R&D leadership team
• Lead pilot tests, partnerships, and other corporate development activities to drive our long-term strategic priorities

Who You Are

• Ability to drive discussions and presentations at all levels of the organization
• Bias towards action and are able to thrive in a constantly evolving environment
• 5+ years experience in a highly strategic and analytical role ideally at a high-growth technology company (bonus for experience in management consulting or investment banking)
• Proven quantitative and qualitative skills — business modeling in particular — with a strong ability to analyze and evaluate opportunities and ask the right questions to frame analyses
• Curious self-starter with a demonstrated ability to keep projects moving and deliver phenomenal results on time without too much oversight
• Thrive in entrepreneurial settings where creativity and grit are required
• Strategic problem-solver, with a track record of leading high-impact key initiatives, and enjoys bridging the gap between strategy and execution
• Experience developing relationships and working collaboratively with multiple cross-functional partners
• Possess excellent communication skills and are adept at evangelizing project goals across a variety of different stakeholders and partners

Where You'll Be

• Where in the world? For this role, it can be within the Americas region in which we have a work location
• Working hours? We operate within the Eastern Standard time zones for collaboration.
• Prefer to work in an office environment? Prefer to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
• We are a distributed workforce enabling our band members to find a work mode that is best for them!

The United States base range for this position is $105,000 - $151,000, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, 23 paid days off, 13 flexible holidays.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

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