Associate, Corporate Communications [Td Bank]

Hours37.5Workplace ModelHybridPay Details

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

Department OverviewThe Corporate and Public Affairs (CAPA) Department aims to inspire and connect our customers, communities and colleagues through communications, conversations and advocacy that enrich lives, deliver business outcomes and enhance our brand. We deliver best-in-class external and internal communications to help differentiate TD in the market and elevate our brand. Job DetailsPlease note the working hours for this role is 6:00am-2:00pm ET

Job Responsibilities Include

We are looking for a professional communicator with the experience to manage media monitoring and reporting, as well as employee engagement and communications support activities for the Corporate & Public Affairs (CAPA) division of TD.

Media Monitoring

• Complete ongoing media monitoring and coverage tracking throughout the day and flag coverage as appropriate
• Conduct media monitoring and compile media coverage summaries for an executive audience on a daily basis
• Oversee and manage the distribution list for the daily media report
• Develop comprehensive media coverage reports for specific topics, issues and events

Reporting

• Provide comprehensive research, reporting, metrics and analysis related to mainstream media and social media coverage
• Oversee issues and social media trackers and reporting for the entire team

Employee Engagement

• Support the CAPA team with various employee engagement activities including planning town halls and events, maintaining team shared resources, and building and updating the team intranet page

Vendor Management

• Manage relationships with third-party vendors related to media licensing and reporting
• Review and manage invoices and assist with contract renewals for third-party vendors

Communications Support

• Manage updates to TD external sites, working with colleagues to approve content and article staging
• Coordinate external distribution of news releases and media advisories
• Write and produce compelling communication materials related to a variety of projects, initiatives and announcements

Job Requirements

• Sound judgment and ability to problem solve and deliver high-quality work under pressure
• A keen news sense, coupled with critical thinking and meticulous attention to detail
• Work comfortably within a team-based, deadline-driven and adaptable environment while managing several tasks simultaneously
• Proven ability to self-start and multi-task
• Minimum 2 years' experience in a corporate or consulting PR/communications environment, with demonstrated experience in assisting with research and communication that drives business results
• Superior process management and organizational skills
• Strong writing skills and comfort creating content for multiple channels
• University or community college education in communication, public relations, journalism or related field
• Collaborate with key stakeholders internally and externally to help CAPA execute its media plan and strategic objectives to protect and enhance TD's brand and reputation

Company OverviewOur Values

At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority

A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes … because when colleagues feel their best, they're more likely to do their best.

Our Total Rewards Package

Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work

At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is a customer obsessed organization, and we are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

InclusivenessOur Commitment to Diversity, Equity, and Inclusion

At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

How We're Helping Make An Impact In Communities

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!