Manager, Global Privacy Operations [Td Bank]

Hours37.5Workplace ModelHybridPay Details

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

Department OverviewGlobal Privacy is part of the Global Compliance department and has a mandate for promoting a culture of privacy compliance through global policies and standards that: (i) align to regulatory requirements and TD's Enterprise Risk Framework; (ii) reinforce enterprise-wide privacy accountability; and (iii) are adaptable to regulatory change and the evolving needs of our business.

As a Centre of Excellence (COE), and second line of defence Oversight Function, Global Privacy along with other risk and oversight partners provide objective guidance, independent challenge and risk-based oversight of TD's compliance with privacy laws, rules and regulations globally. Job Details

Key Accountabilities Include

This role reports to the Senior Manager, Global Privacy Operations and supports various activities within Privacy, with an emphasis on regulatory change, strategic projects and program governance.

• Support strategic transaction due diligence (Canada and/or cross-jurisdictional) to understand privacy risks associated with proposed transactions TD is looking to undertake.
• Participate fully as a member of the Privacy team through collaboration, sharing of privacy knowledge and expertise and identify ways to innovate our processes.
• Support strategic projects and program governance activities (e.g., uplift and maintain Global Privacy documentation/engagement models in alignment with new regulatory compliance management (RCM) and risk standards).
• Assess/identify key issues/risks and escalate to appropriate levels, where required.
• Lead/support special projects, as required.
• Support industry advocacy activities in relation to upcoming regulatory changes.
• Support regulatory change for Canada and Europe and Asia-Pacific (EAP), both of which have active regulatory landscapes with proposed legislative reform on the horizon.
• Assist in the development, implementation and maintenance of Privacy governance documentation (e.g., policies, standards, guidelines and processes).
• Contribute to, and support, the execution of the Global Privacy strategy and programs.
• Maintain Privacy's inventory of laws, rules and regulations (LRRs) and mapping to Risk Owners in coordination with the jurisdictional privacy offices.
• Partner with Legal and jurisdictional Privacy Office Regulatory Change Leads to document regulatory interpretations and traceability of change activities to regulatory requirements.
• Maintain strong relationships with key stakeholders and be an ambassador for TD's privacy program across the organization.
• Provide objective guidance, support and advice to promote strong privacy controls and processes.

Job Requirements

• Organizational and business awareness.
• Ability to understand and interpret complex laws and regulations (knowledge of relevant Canadian and international privacy legislation would be considered an asset).
• Excellent verbal and written communication skills with an ability to interact at all levels of the organization and tailor communications to the intended audience.
• Experience managing enterprise initiatives/projects.
• Proficient in Microsoft Office Applications, Excel, Visio and PowerPoint
• Ability to work independently, think critically and make decisions;
• Collaboration with a variety of stakeholders to influence, build consensus and effect creative and responsive solutions;
• Demonstrate strong:
• Exceptional time management and organizational skills with the ability to manage multiple priorities in a fast paced/evolving environment.
• Attention to detail; and
• Experience developing governance documentation (i.e., policies, frameworks, processes, guidelines), reporting, and presentations.

Additional Information

• 3+ years relevant experience in a Legal, Compliance and/or Risk Management function
• Previous privacy experience, including a designation with the International Association of Privacy Professionals (IAPP), would be considered an asset.
• Undergraduate degree (or equivalent)

Company OverviewOur Values

At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority

A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes … because when colleagues feel their best, they're more likely to do their best.

Our Total Rewards Package

Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work

At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is a customer obsessed organization, and we are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

InclusivenessOur Commitment to Diversity, Equity, and Inclusion

At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

How We're Helping Make An Impact In Communities

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!