Administrative Assistant - Competitive Wages

Job Title: Full-Time Administrative Assistant- Hydro-therapeutic Massage Spas

We are seeking a highly organized and detail-oriented individual to join our team as an Administrative Assistant at our company. Vintage Hot Tubs Inc. has been a trusted hot tub dealer for British Columbians for 45 years. As an authorized dealer of industry-leaders like Jacuzzi® Hot Tubs, Sundance® Spas, SwimLife™ SwimSpas, and Nordic Hot Tubs™, our products offer world class design and engineering, innovative features and durable, long-lasting construction. This full-time position will involve managing administrative tasks, providing exceptional customer service, and supporting the sales team.

Responsibilities:

• Keeping store presentable, light cleaning including vacuuming, making sure hot tubs look pristine
• Use basic computer programs and specific software programs relevant to the hot tub industry
• Re-stocking shelves with inventory
• Schedule appointments for customers with the sales team, service calls, warranty work etc.
• Support the sales team with any administrative tasks as needed
• Provide excellent customer service and build strong relationships with customers
• Handle incoming calls and respond to customer inquiries via email and in-person
• Attend to any other tasks as assigned by the Store Manager.
• Manage administrative tasks such as inventory management, paperwork, and data entry
• Water Testing and Spa School- helping customers with keeping their hot tubs/swim spas water balanced and problem solving and instructing customers how to set up and balance their water chemistry. Training in BioLab and A.L.E.X will be provided to you.
• Ensure that all paperwork is accurate and up to date

Requirements:

• 1-2 years of administrative experience preferred, preferably in a retail or sales environment
• Strong organizational and time-management skills
• Proficient in Google Sheets and Microsoft Office (Word, Excel, Outlook)
• Ability to provide exceptional customer service and build rapport with customers
• Sales experience and technical knowledge of hot tubs is an added advantage.
• Familiarity with inventory management systems and software is a plus
• Education: Secondary (high) school graduation certificate
• Excellent communication skills, both verbal and written
• Ability to work well under pressure and prioritize tasks

If you are a highly motivated and results-oriented individual who is passionate about customer service and administrative tasks, please apply today. We offer competitive wages and opportunities for growth within the company earning commissions.

To apply, please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for the role.

Contact Store Manager:

[email protected]

Downtown Victoria Store:

F-3090 Nanaimo St, Victoria, BC, V8T 5A6

250-382-7727 | www.vintagehottubs.com

Langford Store:

2374 Millstream Rd, Langford, BC, V9B 3R3

250-474-1232 | www.vintagehottubs.com