Account Manager At Global Travel Company

Global Work & Travel is one of the world’s leading gap-year travel brands and now operating in 6 worldwide markets and the recipient of numerous business awards. We turn travel dreams into reality by making it possible for young people to explore this world the easy way, through a plethora of ‘gap year’ and ‘work abroad’ travel experiences. We have our Canadian office in downtown Vancouver (with unlimited free tea, coffee and even kombucha on tap all day!) with beautiful views overlooking the harbour, plus offices in the UK & Australia with collectively over 100 team members.

Our busy Vancouver office is seeking an Account Manager to oversee and expand our Canadian partner base made up of companies within the hospitality and tourism sector. While we assist our partners with their recruitment needs, they create unforgettable experiences for our customers on our Working Holiday Canada trip.

Liaising with the Coordination Team, you would be responsible for:

- Helping connect our working holiday-makers with organizations who are looking to diversify their seasonal entry and mid-level workforce.

- Maintaining high levels of customer service and building trusted relationships with key HR directors for important stakeholders.

- Nurturing existing B2B relationships within our database by ensuring steady communication, results, and professional service.

- Leading business development to establish new partnerships with top ranking companies throughout Canada.

- Scheduling interviews between our partner organizations and customers across the various time zones; providing updates and confirmations.

- Assisting with onboarding documentation and arrival inquiries.

- Coordinating new staff arrivals, transportation, and pick-ups.

- Updating and maintaining our internal CRM.

- Keeping established partners updated with any relevant information pertaining to international travel regulations, and IEC visa processes and developments.

- Forecasting accurately to ensure there is an even amount of job vacancies throughout our partnerships to meet the demand of our customer arrivals each season.

- Communicating with our UK and Australian offices to share information and standardize processes.

- Consistently reviewing results and adjusting procedures for maximum success and efficiency.

To be successful in this position you would need to be:

- A natural relationship builder with integrity, reliability and maturity.

- A post-secondary graduate in a related field of study, or equivalent experience.

- An individual with a demonstrated ability to communicate and influence credibility.

- A candidate with 2 years of Account Management, Sales, or Recruitment experience.

- Confident, self-motivated, and results driven.

- A fine balance between an independent self-starter and a team player who would work effectively in a small, close team.

By joining our team, not only will you have massive future career potential within one of the hottest young travel companies, but you’ll join a 100+ person global business full of talented, skilled and driven professionals who are leading its industry.

A fun and supportive team awaits with an awesome office, ongoing training, team bonding events, an annual travel bonus!

This position is full time with an immediate start. To apply please send your updated resume today! Successful applicants will be contacted within 5 days of submission.