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Account Manager Ii Jobs
Company | Flexport |
Address | Greater Toronto Area, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage |
Expires | 2023-09-23 |
Posted at | 9 months ago |
Deliver Unmatched Experience To Users
- Keep a pulse on account health and identify opportunities to upsell, cross-sell to ensure client success is met.
- Cultivate and grow relationships with key business stakeholders that empower the client and deepen the relationship with Flexport.
- Collaborate globally with counterparts in Asia, Europe and Latin America, to ensure a consistent account management experience.
- Lead and actively participate in client onboarding and creating standard operating procedures. Scope and guide the implementation stages and timelines for new opportunities and clients.
- Use your intensive knowledge of the client’s business to lead the preparation and presentation of quarterly strategy reviews with minimal guidance to ensure the value of Flexport is top of mind for their supply chain success criteria.
- A background in logistics, freight forwarding, or supply chain is preferred but not required.
- A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
- A client-centric attitude with a deep curiosity for clients, driven to deliver their expectations, understand their business goals and challenges, and provide relevant solutions through strategic account planning.
- Demonstrated track record of identifying opportunities to improve the client relationship, cross-sell products, and grow customers through a consultative approach
- 5+ years of experience in a sales/account management or a client facing role.
- Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship.
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