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Manager Ii , Wellbeing Jobs

Company

Concentrix

Address Chilliwack, British Columbia, Canada
Employment type FULL_TIME
Salary
Category Individual and Family Services,Mental Health Care
Expires 2023-09-17
Posted at 8 months ago
Job Description

This role is dealing with individuals and teams who work in the Content Moderation space on highly sensitive content as well as liaising directly with the client. The ideal candidate for this position will succeed in this role if they have both knowledge and technical depth about the company and the industry.


Responsibilities

  • Leads or co-leads projects or activities assigned by the Manager and or Director of Wellness.
  • Project manage wellness initiatives, ensuring that the Global Lead is kept up to date, internal stakeholders are aware of ongoing developments and each team members are using a consistent wellness framework.
  • Running group sessions/workshops to teach healthy coping skills and resiliency.
  • Work with other site coordinators for driving Mental health and wellbeing activities, focus on increasing resiliency and reducing risks in the Content Moderation space.
  • Manage relationship with third parties providing Onsite certified coaches, counselors, and psychologist
  • Conduct 1:1 coaching session with employees as requested basis.
  • Work with key cross functional stakeholders (HR, Legal, Health & Safety) to ensure collaboration and effectiveness of monthly, quarterly and yearly strategy on Wellness.
  • Drive the Engagement calendar along with the Wellness coaches in their own region to ensure new and innovative activities are enabled for the employees
  • Offering mental health/resilience related trainings to employees, leadership, and management.
  • Collecting and reporting data for the purpose of program evaluation.
  • Planning and developing a wellness strategy, leading multiple initiatives, and core processes in respective site, including mental health awareness, nutrition, physical activity, etc.
  • Continuously improving strategy and program effectiveness through measurement, feedback, and insights
  • Designing individualized wellness programs and performing periodic evaluations to insure program effectiveness.




Qualifications

  • Strong project management and problem-solving skills
  • Technical knowledge of health and insurance and wellness benefits
  • A. The State or Governmental agency with responsibility for regulating the practice of i. Clinical, Counselling or Health Psychology ii. Therapeutic Counselling iii. Psychotherapy iv. Clinical Social Work
  • Be educated to at least Masters Level in any of the following disciplines: a. Clinical, Counselling or Health Psychology b. Therapeutic Counselling c. Psychotherapy d. Clinical Social work
  • Team player with the ability to collaborate with multiple internal and external stakeholders at all levels of the organization
  • Previous experience managing a team.
  • Hold accreditation/registration/practitioner status with:
  • Have completed at least three (3) years post-graduate client/patient facing clinical experience (inclusive of supervised practice completed as part of training) during which they provided 1:1 care, and designed and delivered group-based interventions.
  • Complete the continuous professional development necessary to maintain good standing within their professional society/body