Account Manager Ii, Remote

About This Opportunity

The Account Manager will be responsible for managing strategic Canadian accounts. Account responsibility includes developing account relationships, managing initial and ongoing account launches, maximizing opportunities to expand distribution of retail products, recommend additional account product offering, engage accounts in promotional opportunities and maintain a consistent account revenue stream. The Account Manager is also responsible for developing internal relationships with various teams and is to be viewed as a subject matter expert for their portfolio of accounts. This position also supports the overall business priorities in a fast paced and evolving environment.

Responsibilities

• Uphold a high standard of QUALITY in our work.
• Strategically promote and incorporate InComm’s core values:
• Take RESPONSIBILITY for our successes and failure and learn from both.
• Find PASSION and demonstrate INTEGRITY in everything we do.
• Manage initial and ongoing account launches
• Conduct internal/client facing Quarterly Business Reviews and future planning
• Encourage INNOVATION at every level.
• Responsible for managing a portfolio of merchant accounts
• Support employee ENGAGEMENT through our diverse communities.
• Meet InComm’s company and divisional goals for customer retention and growth
• Develop Merchant Account relationships and maximize opportunities to expand sales
• Rely on TEAMWORK and collaboration to achieve our goal

Qualifications

• Excellent presentation and negotiation skills
• Other Tasks and Responsibilities as assigned
• Comfortable learning new technology/product lines in a highly innovative environment
• Ability to listen attentively, respond effectively and resolve issues in a timely manner.
• Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint
• Experience within managing retail accounts, background in CPG or prepaid/gift card industry is a bonus
• Proven ability to organize and prioritize heavy workload while meeting deadlines
• Proven ability to create and implement strategic plans
• Located in BC
• Some travel required – 10-15%
• 2-4 years relevant experience
• Must be driven to identify and exceed customer needs and expectations
• Superior relationship management skills including ability to engage in strategic conversations with all levels of management
• Aptitude for thinking and acting on a strategic and tactical level
• Experience analyzing sales reports and identifying trends
• Demonstrated ability to grow account revenue through activities such as product expansion, promotional opportunities or program implementations

InComm Canada Prepaid Inc. is committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.