Social Media & Content Manager

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

We’re hiring a Content Project Manager to support our day-to-day efforts to drive our seller narrative and engage with the seller community through external channels as well as project leading various events throughout the year.

The right candidate is hard-working, highly motivated and a passionate social media user with an understanding of channels, platforms, content, analytics and tools. They feel comfortable taking a complex message and turning it into inquisitive, snappy, social-friendly copy. They should also have experience in B2B social spaces and natural interest in what brands are doing, with an eye for evolving standard processes and a curiosity to test and learn.

In addition, this candidate will be incharge of project managing various seller events throughout the year including the largest seller event eBay Open. They will provide end to end project management and execution of Seller Events team as well as lead strategic projects and planning activities in alignment with customer, department and company-wide objectives.

The Content Project Manager will report to our Sr. Manager of Seller Content within the US Seller Engagement & Community Team. They will also work closely with our internal teams, including Design, Events, Comms, Digital Channels, External Engagement, Employee Engagement, Social Innovation and Global Brand.

Responsibilities

• Maintain a comprehensive social media content calendar and ensure content is consistently published on schedule
• Develop cross-functional partnerships to identify new opportunities and drive continuous innovation
• Work with agency partners to align on social content and messaging
• Support the building of strategies for social media campaigns against corporate initiatives by working closely with internal teams
• Identify and pitch potential social-first storytelling opportunities on social channels
• Brainstorm daily multimedia social content for various seller channels; based off knowledge of brand tools and resources
• Pull analytics and organize metrics (benchmarks, conversations, content trends) for overall reporting and campaign-specific results; Collect information and partner with channels on results, make data driven decisions for continuous improvement and identification of new opportunities
• Monitor social listening, report insights and engage where relevant and appropriate
• Work closely with the creative team to execute social ideations
• Provide consistent communication to key stakeholders with regular updates by developing a repeatable planning process
• Build and maintain scheduling and managing boards in a project management software (Monday.com)
• Execute seasonal kick-offs to ensure Leadership and Cross-Functional alignment on theme, learning goals, agenda, timelines, and deliverables

Requirements

• Highly organized, process-oriented and project management driven
• Minimum 3 years of experience in project management and/or social media
• Avid social media user with hands-on experience in a variety of social platforms and monitoring/scheduling tools; experience with Meltwater or similar tools for reporting and scheduling content a plus
• Agile writer who can draft social content with speed, accuracy and sharp attention to detail
• Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly driven industry
• A creative eye for design and understanding of what content resonates visually on social
• Effective communication skills in large & small settings, and comfortable working with Microsoft Office products (Word, Excel, PowerPoint) or Google Workspace (docs, sheets, slides)
• Experience with Monday.com or similar tools for organizing and scheduling is a plus
• Proven experience of building and maintaining positive and productive relationships with internal and external stakeholders
• Bachelor’s degree or equivalent is preferred

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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