Service Representative Jobs

One of our major banking clients is looking for a Service Representative – Deposits and Payments

Length: 6 months contract with the strong possibility of an extension and conversion to permanent employment

Location: Toronto, ON (Hybrid)

Working Hours: Monday – Friday, 9 am – 5 pm

Overtime: Possible

Provides day-to-day delivery of critical processes, administration, and servicing activities in connection with retail and commercial deposits and payments.

CANDIDATE VALUE PROPOSITION (CVP):

This role allows the candidate(s) to work in an established institution and with multiple groups within the bank, which will allow candidate(s) to build effective skills and confidence. The individual is exposed to other lines of business, as there are lots of opportunities for learning, growth, and development.

GROUP CULTURE:

This individual will be working in a collaborative, fast-paced and friendly environment. MS Teams is available throughout the day for team members to communicate. Teams are very supportive of one another.

·Typically, between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience

·Knowledge and experience using relevant systems and technology

·Knowledge and understanding of the business unit’s key products and services, processes, and controls

·Knowledge of the risk and regulatory requirements of the business

·Prioritization skills

·PC skills (MS Word, Excel, PowerPoint)

·Previous financial institution experience

·Previous experience in roles working with numbers

·Proficient in Microsoft Office, Outlook

·Ability to maintain composure and sympathize with clients

SOFT SKILLS:

·Ability to multi-task in a fast-paced environment

·Basic specialized knowledge

·Verbal & written communication skills

·Organization skills

·Collaboration and team skills

·Analytical and problem-solving skills