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Operations Representative - Account Transfers
Company | Fidelity Canada |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-07-31 |
Posted at | 10 months ago |
- Investigate the rejected transfers and communicate the issues to our clients for resolution
- Reconcile the Account Transfers control accounts daily.
- The Account Transfers team is responsible for both the Transfer-ins of Assets into FCC but also for Transfer-outs of assets leaving our firm. You would become familiar with our electronic deliveries (ATON) and also our manual way of exchanging documents (non-ATON). As part of transfers, you will review forms, initiate transfers, follow-up with institutions on statuses while keeping our clients up to date
- You are familiar with different account types such as Non-Registered Accounts (Cash, Margin, Joint etc.) as well as Registered Accounts (RRSPs, TFSAs, RESPs etc).
- Excellent MS Excel skills
- Post-secondary education or equivalent work experience
- You have between 1 - 2 years’ of experience in the financial services industry.
- Knowledge of and/or experience in the brokerage industry
- Completion of, or enrolment in, a financial services industry program (e.g. CSC)
- Bilingual (verbal and written) in French and English
- Familiarity with ATON, Dataphile, Fundserv, CDS, Arrow and DTCC
- You work independently in a fast-paced environment.
- You have an eye for detail and strong time management skills.
- You are passionate about delivering quality customer service, striving to exceed customers' expectations.
- You are an effective team player and are also able to work independently.
- You have strong written and verbal communication.
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- Best Workplaces for Women 2023 by Great Place to Work
- Great Place to Work (Dec 2022 - Nov 2023)
- A Canadian Compassionate Company
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