Servicenow Enterprise Account Executive

Why Us 

NewRocket, a Global Elite ServiceNow Partner, advises and supports clients in designing, implementing, and managing digital workflows to improve employee and customer experiences.  Awarded "2023 ServiceNow Creator Workflow Partner of the Year", The Most Promising ServiceNow Solution Provider 2022 and recognized as ServiceNow's Americas Partner Award Winner 2021, Global Partner Award Winner 2021, and one of Inc. 5000 Fastest Growing Private Companies. NewRocket is one of only three companies globally that is certified across the entire NOW platform, enabling clients to realize all of the benefits with none of the technical debt.   

We work with some of the world's biggest brands, bridging the gap between what customers expect and what their technology can deliver.  We are "Raising the Bar" in delivering technology's promise to create new kinds of experiences for our customers.   

We are #GoingBeyond Come join our crew! 

Why You 

We are seeking a ServiceNow Enterprise Account Executive, to be based out of Toronto, Ontario. The Enterprise Account Executive will be responsible for new account development, account management, territory development, sales operations and professional development. This is unique position that will expand our ServiceNow products and territory. 

The Role 

• Identify, partner and develop account plans for ServiceNow solution for target territory, actively developing strategies that result in providing the best to our customers. 
• Establish, develop and grow new business relationships with influential contacts within Key Accounts. 
• Travel based on client and project needs, including visiting top 25 accounts on a quarterly basis. This may include transporting client, prospective clients, and/or coworkers to various functions. 
• Customer focused with exceptional communication and presentation skills. 
• Demonstrate the product, both standard and tailored to prospects and existing customers 
• Draft proposals and statements of work for solutions. 
• Responsible for new account development, account management, territory development, sales operations and professional development. 
• Proficiency with the ServiceNow platform. 
• Serve our customers who are located within designated region. 

What You Will Be Doing 

• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. 
• Create a business plan outlining how you will manage sales and develop business within the region, including designing innovative marketing events. 
• Understand the product and solutions, including attend classes and seminars related to industry, services, and products. 
• Communicate with Sales Operations of any and all issues related to billing, etc. 
• Estimate or quote prices, credit or contract terms and delivery dates. 
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. Includes providing biweekly forecast. 
• Recommend products to customers, based on customers' needs and interests. 
• Monitor market conditions, product innovations, and competitors' products, prices, and sales. 
• Answer customers' questions about products, prices, availability, product uses, and terms of agreement. 
• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. 
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. 

What You Bring Along 

• Experience leading multiple concurrent sales cycles from opportunity identification through closure Proven track record of at least 3 contiguous years of achieving or exceeding quota 
• Successful experience establishing trusted relationships with current and prospective clients (strong preference in the ServiceNow ecosystem) 
• Demonstrated ability to generate new business, build relationships, negotiate deals, and maintain healthy C-Level relationships 
• Exceptional client relationship skills and demonstrated experience developing consultative, influential relationships with executives and other key stakeholders 
• Minimum 4 - 6 years of experience selling ServiceNow solutions for a premier or elite ServiceNow partners, or SaaS competing product 

Education: 

• BA/BS degree in Business Administration or technology related field preferred, or equivalent experience 

We Take Care of Our People 

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected].