Customer Sales & Service Representative (Canada)

The Customer Sales & Service Representative is a great opportunity to leverage your sales and customer service skills to make an impact on our overall customer experience. The candidate will be responsible for answering a combination of sales and customer service calls/messages or chats in a fast-paced environment.

• Good Conversational English
• Previous Sales experience
• Skills/Qualifications:
• Basic computer skills (Word, Excel, Outlook etc.)

Core Responsibilities

• Establishes rapport and promotes relationships by providing a unique positive experience for each customer.
• Other duties and responsibilities as assigned.
• Ability to work independently, while being a productive member of the team
• Aids customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.
• Must be able to wear telephone headset and manipulate objects such as keyboard and mouse.
• Demonstrates proficient use of soft skills, including active listening, problem solving and responding appropriately.
• Demonstrates sales techniques by using probing questions and overcoming objections.
• Regular, consistent and punctual attendance. Must be able to work weekends.
• Maintains excellent oral and written communication skills, with relevant information and directions in an organized and concise manner.
• Achieves or exceeds sales targets while interacting with new and existing customers via telephone /chats or messages.

Education

High School Diploma / GED

Relevant Work Experience

1 -2+ Years

• Rate of Pay: $18.00 + commission
• Remote: Both training and the position will be work from home. Company provides equipment and employee supplies hard-wired internet connection, internet speeds of at least 30mbps, and a distraction-free work environment.
• Location: Remote

Contact: 800-619-4340