Bank Teller/ Service Representative

Working with one of the top financial clients this role calls for a Bank Teller/ Service Representative who will be responsible for fulfilling routine and frequently non-routine transactions, internal business partner and/or external customer inquiries/ requests, and/or reconciliation activities. This candidate is accountable for referring prospects to Personal Bankers and other banking groups to deliver clarity (simplicity, guidance, and know-how) to Bank’s customers.

Responsibilities:

• Provide professional, courteous and friendly customer service, greeting all customers promptly and pleasantly.
• Participate in all training relative to bank products and services.
• Identify risks associated with regulatory compliance, overdraft authority and bank secrecy act.
• Adhere to all bank policies, directives and procedures.
• Exhibit effective follow-through and ownership in every customer interaction.
• Handling of special services, such as wire payment processing
• Support professional bank image -Perform other administrative tasks as needed.
• Accept and process customer transactions accurately and timely.
• Ensure all required documentation is completed for all transactions.
• Support the bank’s community involvement and participates in community activities as required.

Desired Skill Set:

• 1 year of cash handling or customer service experience
• 2-4 years of relevant experience
• University Degree or College Diploma
• Ability to accurately understand and respond appropriately when interacting with customers, co-workers and management
• Ability to develop customer relationships.
• Ability to make sound transactional decisions to ensure policies and directives are met

Nice To Have:

• Experience in a similar role

BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.