Project Manager, Special Projects (12 Month Contract)

Reporting to the Director, Special Projects, the Project Manager is responsible for planning the implementation and operationalization of the Ontario Surgical Patient Management System strategy. The Project Manager will accomplish this by supporting the development, implementation and evaluation of the cross functional work plans spanning multiple divisions within Ontario Health.

The incumbent will foster a high degree of partner engagement as they support change management efforts, while guiding the project team through a complex multi-year plan. They will be managing this work in a fast-paced environment with a highly skilled and dedicated project team. They will work and engage with Senior members of the Ontario Health leadership team to address and resolve issues in a productive, time sensitive manner while exercising sound professional judgment and using best practice guidelines.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• A wellness programs
• Health care spending account
• Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
• Fully paid medical, dental and vision coverage from your first day
• Career development opportunities
• Premium defined benefit pension plan
• A collaborative values-based team culture
• 3 personal days and 2 float days annually
• Participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

Scope Management

• When scope change is required, prepare, and coordinate the necessary elements supporting the decision making by governance committees – with particular focus on financial, schedule and regulatory impact
• Support the development of a complex multi-year strategic plan, informed by Ministry direction and Executive input, that supports the accountabilities and long-term objectives of the new Central Waitlist Management Program within Ontario Health

Implementation Management

• Apply a rigorous project management approach to ensure efficiency and effectiveness in the execution of all projects
• Drive execution and demonstrate end-to-end ownership of complex, cross-group and cross-discipline projects to successful completion

Schedule Management

• Monitor adherence to project schedules; track and report on project progress, including providing forecasts of final delivery timeline

Communications Management

• Develop, edit, and review a variety of communications, presentations, process flows, reports, and other project materials

Financial Management

• Help support the funding reconciliation process for any Funding Recipients who receive funding through the Central Waitlist Management Fund
• Provide financial management (budget, tracking, reporting, resource estimates) for projects in support of key leaders accountable for project execution and deliverables
• Help support the gathering of key information from Funding Recipients to ensure the timely creation and delivery of relevant funding agreements

Resource Management

• Manage, assign, coordinate, advise, and review the work of Project Team Members
• Work with the cross-functional project team members to ensure that resources are anticipated, planned/budgeted, and allocated to meet the demands of the project plan

Issue and Risk Management

• Identify project risks and issues, including the identification of options for resolution and recommended course of action
• Identify inter-dependencies among work stream activities and lead the project team on risks prioritization and mitigation
• Leverage available data and utilize data analysis to provide support, direction and decision making for multiple projects/initiatives within the Central Waitlist Management space

Change Management

• Strong influencer with the ability to communicate with and influence executive leadership
• Partner with senior leaders and their teams across Ontario Health and the province to champion improvements in central waitlist management and build stronger alignment across all stakeholder groups

Stakeholder Relationship Management

• Work with corporate support portfolios such as Finance, Procurement, Privacy, Legal, Communications to ensure the project is meeting requirements and plans are fully aligned
• Mentor project team members as needed
• Facilitate working sessions with internal and external stakeholders across all levels

Here is what you will need to be successful:

Education and Experience

• Experience in a central intake scheduling environment is an asset
• Proven ability to handle complex problems that require extensive investigation and analysis
• Seven to ten years of project management experience including leading large, complex, and strategic projects
• Experience facilitating and coaching interdisciplinary teams and successful use of change management strategies
• Master’s degree in Business Administration, Healthcare Administration, Computer Science, or similar work experience.
• Seven to ten years of experience working in a complex hospital/institutional environment in the context of project management or process improvement
• Project Management Professional (PMP) designation required
• Proven ability to work within a matrix management structure, while also successfully engaging a wide range of stakeholders in support of organizational objectives
• Demonstrated experience managing relationships, large-scale change, and system transformation
• Demonstrated experience in strategy development, health services program planning and implementation, and quality improvement
• Experience leading projects with multiple work streams and a budget of >$10m

Knowledge and Skills

• Strong knowledge translation and mobilization skills, ability to extract meaning from technical/clinical details
• Excellent communication and presentation skills with experience in providing crisp, insightful information to various audiences
• Excellent problem-solving, critical thinking, deductive reasoning, inductive reasoning, and analytical skills
• Excellent priority setting skills with the flexibility and adaptability to respond to shifting business needs
• Ability to work independently, manage multiple tasks and deadlines, and solve challenging problems in a fast-paced, environment while also working collaboratively in a team environment
• Strong understanding of the Ontario healthcare landscape, understanding of legacy process and functions
• Exemplary communication, interpersonal and group facilitation skills, as well as a demonstrated ability to collaborate and cultivate productive relationships with a diverse range of key stakeholders.
• High professional standards and strong customer experience mentality with an energetic, positive attitude to build partnerships and relationships

Employment Type: Full-Time Temporary (12 months)

Location: Toronto, Ontario (currently virtual; subject to change)

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.

We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.

Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process."