National Account Manager Jobs

ORGANIZATION:

Freshstone Brands Inc. (“FBI”) is a privately owned and operated Canadian company (owned by the Founders Group of Food Companies) which was recently formed (2017) with a vision for building a powerhouse in fresh prepared foods across all channels and classes of trade within North America. Currently FBI is comprised of two recently acquired divisions - Fresh Selections in Vaughan and Keybrand Inc. in Kitchener. Together the two business units are leaders in fresh-prepared foods including entrees, appetizers and wet salads, marketing their products under a range of branded offerings. FBI possesses a unique combination of manufacturing capabilities and R&D competencies which have resulted in FBI becoming a leading player in Canadian fresh-prepared categories.

FBI manufactures its products in 5 manufacturing plants which are SQF Level 3 certified and which are strategically located across Canada, giving FBI critical mass, and geographic proximity to the strategically important US market.

With its own brands, FBI services all of the major Grocery, Mass, Club and Food Service customers in Canada either directly or through distributor and broker relationships. Additionally, FBI has co-developed and launched a variety of “own-label” and private label programs with a wide range of blue-chip, recognized retailers and food service companies across North America.

POSITION SUMMARY:

The National Account Manager, as a member of the Commercial team, is responsible for achieving annual targets associated with the regional business for designated customers across the country.

REPORTING RELATIONSHIP & REPORTS:

Directly to the Vice-President, Commercial

ESSENTIAL FUNCTIONS:

• Develop incremental business within assigned customers
• Prepare business reviews on a regular basis in all accounts, design new account presentation covering the key benefits to our customers and the value added of being associated with FBI
• Effectively meeting customers needs, building productive customer relationship and taking responsibility for customer satisfaction
• Culinary product presentations to customers
• Assist in creating business plans after the review has been completed in order to increase profitability as well as growth
• Gather necessary information to ensure profitability of National Accounts

EDUCATION & PREREQUISITES:

• Software & Tools: Proficient in entire suite of MS Office. ERP experience essential with MS Dynamics, Nav, SAP or Oracle considered a plus.
• Education: University degree in Business or Marketing
• Change: as a change agent, you will be very comfortable driving change and helping to overcome the natural resistance to it
• Required Skills: persuasion, negotiation, supervisory, analytical thinking, judgment and decision making, reading comprehension, management of material resources, project management, time management and presentation
• Perpetual Learner: Frequently read texts (both print and non-print) include trade magazines, newsletters, journals, financial statement, trend watcher
• Analytics: Proven analytical skills, attention to detail, sense of urgency. Ability to problem solve and resolve conflict
• Related Work Experience: Minimum 8+ years of experience in sales and marketing including significant exposure and familiarity with retail and food manufacturing
• Travel: Travel is required
• Multi-Tasking: Strong ability to manage multiple projects and coordinate priorities. Ability to work independently with minimal supervision, and effectively deal with ambiguous situations.
• Communications: Excellent interpersonal, communications and written skills at all levels; ability to interact with internal teams at all levels, management, customers, brokers and suppliers to achieve objectives.
• Team Player: Team player with exceptional attention to detail and a high interest in ensuring excellent customer service levels. Demonstrated ability to collaborate with a broad range of individuals and styles.

KEY RELATIONSHIPS:

• Executive Leadership Team and broader Business Team
• Other 3rd Parties
• External Customers

KEY COMPETENCIES:

• Measurement and calculation math
• Scheduling, budgeting and accounting math
• Numerical estimation and forecasting
• Fluent English
• Numeracy
• Financial math

Role Specific:

• Organization and planning
• Information gathering and monitoring
• Attention to detail
• Active listening and learning
• Coaching, mentoring and development of team members
• Effective communication – both writing and verbally
• Operations analysis
• Negotiation and persuasion
• Judgment and decision making
• Project and time management
• Driven self-starter
• Problem analysis and solving
• Critical and analytical thinking

Job Types: Full-time, Permanent

Salary: From $100,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

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