Senior Account Manager Jobs

Primary Function:

Manage an account portfolio of Grainger’s largest, most complex customers. Develop sales plans that effectively market Grainger's value proposition to assigned customers to drive profitable sales growth. Utilize Sales Management System (SMS) to understand customer needs and present cost effective solutions which will increase customer spend loyalty and retention.

Principal Duties & Responsibilities:

• Strong business acumen including negotiation skills
• Adherence to company sales and pricing guidelines
• Establish customer and market priorities to execute a strategic course of action to accomplish sales goals
• Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer’s business
• Understand customer needs and objectives and remains alert and responsive to changing customer needs
• Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned customer
• Communicate in an organized, clear and concise manner to effectively express ideas, plans, actions, and projects to support customer needs
• Maximize revenue for designated account package by growing sales within existing accounts, expanding customer contacts, identifying and developing new opportunities at a level consistent with or exceeding company expectations.
• Demonstrate appropriate knowledge of the customers’ products and services to formulate business strategies to drive revenue
• Demonstrate consistent focus on actions and tactics that will produce positive sales results
• Fully leverage all resources and technical support available
• Understand Acklands-Grainger’s Value Proposition and can clearly articulate to customers, providing solutions to grow profitable sales

Primary Function:

Manage an account portfolio of Grainger’s largest, most complex customers. Develop sales plans that effectively market Grainger's value proposition to assigned customers to drive profitable sales growth. Utilize Sales Management System (SMS) to understand customer needs and present cost effective solutions which will increase customer spend loyalty and retention.

Principal Duties & Responsibilities:

• Fully leverage all resources and technical support available
• Understand Acklands-Grainger’s Value Proposition and can clearly articulate to customers, providing solutions to grow profitable sales
• Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales
• Demonstrate consistent focus on actions and tactics that will produce positive sales results
• Strong business acumen including negotiation skills
• Communicate in an organized, clear and concise manner to effectively express ideas, plans, actions, and projects to support customer needs
• Maximize revenue for designated account package by growing sales within existing accounts, expanding customer contacts, identifying and developing new opportunities at a level consistent with or exceeding company expectations.
• Understand customer needs and objectives and remains alert and responsive to changing customer needs
• Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned customer
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer’s business
• Adherence to company sales and pricing guidelines
• Establish customer and market priorities to execute a strategic course of action to accomplish sales goals
• Demonstrate appropriate knowledge of the customers’ products and services to formulate business strategies to drive revenue

Preferred Education & Experience:

• Self-motivated, possessing a high energy level and a desire to achieve goals beyond what is required
• Possession of a valid driver’s license and a reliable vehicle
• Business acumen around sales forecasting, opportunity management and customer planning
• Technological capabilities and understanding to communicate in today’s business environment
• Strong process discipline, ability to align planning objectives with a pipeline development process to grow and develop market revenue
• 5+ years sales experience managing large, complex customers
• Demonstrated ability to develop relationships at all levels of business within assigned customers
• Knowledge of Maintenance Repair & Operations (MRO) products and their applications a plus
• Ability to maintain a plan of action until desired results is achieved
• A post-secondary education is preferred
• Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions
• Ability to listen, gain trust and bring to closure an action, project, resolution or sales with customers
• Develop, implement, and execute programs and plans to drive company sales, GP, and related services objectives
• Ability to clearly articulate business drivers, understand key financial and total cost of ownership concepts with all levels of the organization

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Life insurance coverage, including spousal and dependent life insurance
• Medical, dental, vision and prescription drug coverage
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.