Senior Client Account Manager Jobs

Effective leadership, business savvy and inter-personal skills; excellent time management skills

Stakeholder and vendor management experience to develop and maintain relationships with internal and external stakeholders, and monitor contract adherence

Plan and manage the development and review of comprehensive business strategies, problem-solving and issues management for the assigned portfolio.

Completion of a degree in a relevant field of study or education and experience deemed equivalent.

Expert customer service knowledge and experience, preferably related to business operations and service delivery best practices.

Develop documentation that clearly articulates business needs translated into tangible business outcomes and monitor deliverables to ensure they meet client requirements

Solid time management and organizational skills

Cultivate aircraft owner relationships and manage their portfolios, inquiries and service requirements including flight plans and aircraft costing

Participate in other related projects or initiatives as requested by the Manager

Experience using scheduling software such as Avianis, Foss and BART

Exceptional customer-service focus, solutions-orientation and relationship skills

Strong oral and written communication skills

Take over the account management of existing partnerships, always looking for ways to build upon these relationships

Negotiate and manage affiliate deals and contracts

Use your knowledge of industry trends and best practices to inform affiliate strategies

Attend global affiliate events and conferences, sharing industry knowledge acquired amongst the team

To walk us through your existing experience with affiliate marketing in relation to the Crypto space

Remote, Flexibility and a competitive package

Business acumen around sales forecasting, opportunity management and customer planning

Strong business acumen including negotiation skills

Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer’s business

Demonstrate appropriate knowledge of the customers’ products and services to formulate business strategies to drive revenue

Technological capabilities and understanding to communicate in today’s business environment

Knowledge of Maintenance Repair & Operations (MRO) products and their applications a plus

Strong interpersonal skills and proven ability to develop highly effective relationships with all levels of management, peers, team members and customers

Excellent organizational and time-management skills, with demonstrated ability to work on multiple often conflicting tasks

Strong Account Plan Skills and CRM experience

Co-ordination with Product, and Development to address service requirements

Experience working in a pharmacy environment

Experience in successfully resolving escalated customer issues

Minimum of 2+ years of experience in customer service and/or as an Account Manager

Manage clients’ accounts and oversee the daily clients’ activities and requests.

Prepare account reports as requested by clients or managers.

Effective communication and organizational skills

Analytical, processing, and reporting skills

Responsibilities and duties include, but are not limited to:

5+ years' experience in Account Management

Desired Skills and Experience *

Technical recruiting or managed services experience

Experience working within consulting firms

Experience in a client facing role while initiating meetings through cold calling and exemplifying strong sales behaviors

***Permanent full time, hybrid model, Salary $120,000-$130,000 + bonus***

Manages project deliverables and requests addendums for out-of-scope work.

4-6 years of related experience

Strong background in client relationship building and team leadership (agency experience a plus)

Responsibilities include, but are not limited to:

Seeks out opportunities to provide additional information on brand that is outside of project

Obsessively client focused, always looking for ways to surprise and delight clients.

•Strong leadership and team management skills, with the ability to motivate and guide a diverse team effectively.

Job Title: Senior Account Manager with progression to Team Lead

Some great things the company can offer you!

•Excellent problem-solving abilities and the capacity to make quick, data-driven decisions.

•Exceptional communication and interpersonal skills to liaise with internal teams, customers, and external partners.

Model: 5 days on site – non negotiable

Transparent overall compensation package, offering fully funded benefits and insurance plans, along with both Health and Lifestyle spending accounts.

Recruit, hire and manage a team of Client Success Managers who are the backbone of our customer experience.

Flexible remote and in-person work policy.

Craft and own the Client Journey to consistently make it a one of a kind customer experience.

The opportunity to be a part of something big and meaningful with a positive impact.

Opportunities for growth and access to a great network of professionals.

Minimum Experience: 4+ years of experience as an Account Manager, preferably in the software development, IT services, or technology industry.

Communication: Excellent written and verbal communication skills, with the ability to convey complex technical concepts to non-technical audiences.

Negotiation Skills: Proficient in contract negotiations, pricing discussions, and handling commercial aspects of client engagements.

Team Leadership: Experience in leading cross-functional teams to deliver exceptional client experiences.

We work our problems backwards from the customer.

We are all owners. We hold ourselves accountable for outcomes, good and bad.

Apply today if you meet the listed requirements.

-Demonstrated track record of production and results as recruiter and client/account manager

-Ability to successfully operate in a remote/hybrid model

-Ability to effectively and properly use a cloud based CRM

-Established network of connections in the Canadian/US market that can be leveraged for business opportunities

-Authentic person who likes to win and have fun at the same time

You will regularly engage with Ciena system architects and Product Line Management to drive roadmap discussions.

Knowledge of and experience with pluggable transceivers

We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.

We realize time away to recharge is important. We offer flexible paid time off!

Creative thinking – you’re keen to understand technology and see opportunities to synthesize higher level requirements into design tasks.

Data and telecommunications experience (OTN and Ethernet)

Strong experience of key stakeholder management.

Client-facing experience, especially with Exec-level stakeholders – as a Customer Success Manager, Account Manager, Client Services or Business Development Manager.

Assist in the development of and participation in promoting our influencer marketing, whitelisting and other offerings across the business.

Passion for ecommerce growth marketing with a minimum of three years’ experience in the field.

Be able to demonstrate experience in building consistently productive relationships.

Be the sole “go to for everything” person for clients.

Exhibit strong project management skills to drive successful project outcomes

Exceptional client relationship management skills with a focus on customer retention and satisfaction

Experience in financial management of projects

Serve as the main point of contact and maintain proactive client relations management

Demonstrate exceptional written and verbal communication skills for effective business communication

Successfully manage and prioritize multiple, competing projects

3+ years of experience in an account management, customer success, or client partnership role in the software industry

Senior Account Manager Key Responsibilities

Availability to start working within 30 days of receiving an offer

Hosting meetings with key customer stakeholders to understand their needs

Demonstrating how IgniteTech products meet the customer’s needs

Encouraging customer adoption of additional products within the IgniteTech portfolio

Manager’s primary support, ensuring all objectives and business plans are met at all times.

Improve and share in-depth knowledge on the overall account opening flows.

Ensure junior employees’ coaching by sharing technical experience and corporate values.

1-3 of relevant working experience

Opportunity to obtain hands-on experience throughout your role

A comprehensive Total Rewards Program including bonuses and flexible benefits

3 years of digital marketing experience (ideally at an agency)

Ability to multitask and manage time well, working on multiple projects/executions while maintaining the highest standard of quality

Lead and schedule necessary project-related meetings such as kickoffs, brainstorms, and reviews

Taking ownership of your account performance, you’ll be forward-thinking in your approach.

Confidence to work independently and efficiently

Ability to thrive in a fast-paced, high-pressure environment.

●2-3 years of account management, relationship management and business development experience (preferred)

●Assess the unique needs of each organization and program to offer appropriate product solutions.

●Charitable experience / Volunteer experience is not necessary but would be a bonus

●Strong verbal and written communication skills.

●Ability to manage a pipeline of 20+ opportunities at any given time.

Bargains Group – TORONTO, ON

Flexible and competitive benefits (defined pension plan, medical and dental coverage and more)

You have experience in commercial lending.

You have up to 3 years of experience in business development and have developed a network in the business community.

You have a bachelor's degree in finance, commerce, or business administration.

You have excellent negotiation skills are results-oriented and have concrete goal achievements to your credit.

Vacation days, five personal days, sick days if needed, and time off from December 25 to January 1