Senior Analyst – Client Market Account Opening

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At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Senior Analyst – Client Market Account Opening

What is the opportunity?

In this role, the incumbent will be dealing with RBC IS group wise sub-custodians & cash correspondents in order to assist internal and external customers with various administrative aspects. They will be the key contact person for account administration across multiple markets and clients. They will be a part of a team and that strives towards 100% client satisfaction and operational efficiency vis-à-vis account opening processes. The incumbent will be responsible for escalating operational issues, participate in new developments, new business needs and bring a fresh perspective to the job content.

What will you do?

• Improve and share in-depth knowledge on the overall account opening flows.
• Assessment of the sub-custodian service level and compliance with the agreements for account openings.
• Continuous focus on high quality and timing.
• Provide superior contribution to the performance of the team by identifying and implementing all times best practices.
• Produce clear reporting and reliable information.
• Ensure junior employees’ coaching by sharing technical experience and corporate values.
• Manager’s primary support, ensuring all objectives and business plans are met at all times.
• Be a central point within the organization for any point related to the account administration process for his/her markets.
• Liaise with sub-custodians, internal and external clients on various account administration aspects (direct client and market facing).
• Be an expert for allocated markets and pro-actively assess changes in markets with the team members and adapt eventually account opening procedures for clients.
• Take appropriate actions to assist on any file in scope.
• Pro-active monitoring and follow-up of sub custodian securities and cash account openings/closings/changes of names/changes of address.

What do you need to succeed?

Must-have

• 1-3 of relevant working experience
• Proficiency in Microsoft tools and applications

Nice to have

• Bilingual English/French

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with other business segments within the bank
• Working with an exciting, close-knit, supportive & dynamic group
• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• Competitive compensation
• Opportunity to obtain hands-on experience throughout your role

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-07-07

Application Deadline:

2023-07-21

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.