Senior Account Success Manager Jobs

3+ years people management experience.

Project Management Institute (PMI) or equivalent Project Management certification.

Managers deliver success through empowerment and accountability by modeling, coaching, and caring.

Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

5+ years relevant work experience within customer industry.

3+ years experience managing a consumption portfolio.

Business acumen around sales forecasting, opportunity management and customer planning

Strong business acumen including negotiation skills

Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer’s business

Demonstrate appropriate knowledge of the customers’ products and services to formulate business strategies to drive revenue

Technological capabilities and understanding to communicate in today’s business environment

Knowledge of Maintenance Repair & Operations (MRO) products and their applications a plus

Ability to manage a portfolio of customers and promote value through an excellent customer experience.

Experience in education, coaching, or edtech.

Proactively identify opportunities to introduce students to new coaching offerings, expanding their relationship with Youthfully.

1-3 years of proven experience in a customer-facing role.

Excellent communication and relationship-building skills.

Desire to grow within the team to take on leadership responsibilities.

Manages project deliverables and requests addendums for out-of-scope work.

4-6 years of related experience

Strong background in client relationship building and team leadership (agency experience a plus)

Responsibilities include, but are not limited to:

Seeks out opportunities to provide additional information on brand that is outside of project

Obsessively client focused, always looking for ways to surprise and delight clients.

•Strong leadership and team management skills, with the ability to motivate and guide a diverse team effectively.

Job Title: Senior Account Manager with progression to Team Lead

Some great things the company can offer you!

•Excellent problem-solving abilities and the capacity to make quick, data-driven decisions.

•Exceptional communication and interpersonal skills to liaise with internal teams, customers, and external partners.

Model: 5 days on site – non negotiable

5+ years people management experience.

Project Management Institute (PMI) or equivalent Project Management certification.

Managers deliver success through empowerment and accountability by modeling, coaching, and caring.

Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

7+ years relevant work experience within customer industry.

5+ years experience managing a consumption portfolio.

Exhibit strong project management skills to drive successful project outcomes

Exceptional client relationship management skills with a focus on customer retention and satisfaction

Experience in financial management of projects

Serve as the main point of contact and maintain proactive client relations management

Demonstrate exceptional written and verbal communication skills for effective business communication

Successfully manage and prioritize multiple, competing projects

●2-3 years of account management, relationship management and business development experience (preferred)

●Assess the unique needs of each organization and program to offer appropriate product solutions.

●Charitable experience / Volunteer experience is not necessary but would be a bonus

●Strong verbal and written communication skills.

●Ability to manage a pipeline of 20+ opportunities at any given time.

Bargains Group – TORONTO, ON

Experience in Knowledge management services or product sales

Ability to work effectively in a matrix-management environment with extended team members

Developing compelling value propositions based on ROI cost/benefit analysis.

Experience closing large complex business

Experience selling into and working with Industrial clients such as Oil and Gas, chemicals, LNG, Utilities, and Power generation

Experience in the plant environment, either working for an owner or providing solutions to the same

Proven experience in account management, customer success, or sales in the software industry.

SaaS Account Management: 8 years (required)

Lead a team of proven junior Account Success Managers.

Develop a thorough understanding of our products and service offerings to better serve customers.

Conduct regular business reviews with customers to review product usage, identify areas for improvement, and present new features or offerings.

Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.