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Maitre D' - Carmen's Banquet Centre
Company | Carmens Group |
Address | Hamilton, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-07-06 |
Posted at | 11 months ago |
Carmen’s Banquet Centre is an elegant venue that has served as a Hamilton landmark for over 35 years. Carmen’s Banquet Centre creates a grand, elegant and timeless setting for any event. Carmen's Banquet Centre is part of Carmen’s Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.
- Exercise good judgment and demonstrate leadership abilities.
- Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences.
- Drive positive change in the organization.
- Deliver and serve food and beverages including, but not limited to, meals, condiments and accompaniments.
- Effectively lead by example demonstrating superior customer service skills, and adaptability to customer feedback, ensuring flawless execution of the event in accordance with Carmen’s Group standards.
- Communicate any additional meal requirements or special request to the kitchen.
- Assist others with side work including, but not limited to, clearing glasses and dishware.
- Responsible for creating a memorable guest experience, and including menu execution, food quality and overall experience.
- Get to know the guests; be able to comfortably answer any questions a guest may have; ensure guest satisfaction throughout meal service and event.
- Learn the details of menu offerings for various events.
- Acts as an ambassador and host of the venue, serving as a liaison between guests, management and team members.
- Banquet serving experience an asset
- Flexible availability required, including availability to work closing shifts both midweek and on weekends
- Smart Serve Certification required
- Hospitality experience and/or Event Management courses or diploma considered an asset
- Positive, outgoing and friendly team player
- Friendly, professional and customer service focused
- Reliable transportation an asset
- Ability to build rapport quickly with guests
- Excellent customer service skills, and ability to understand and respond to individual needs and requirements
- Worldwide hotel discounts
- Staff recognition, years of service rewards
- Pay on demand
- Best Workplaces in Retail & Hospitality and Best Workplaces with Most Trusted Executive Teams certified
- Competitive wage package
- Flexible work schedule
- Restaurant discounts
- Wellbeing programs
- Participation in staff events
- Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community
- Gratuity Program
- Great Place to Work Certified 2 years in a row
- Group RRSP
-
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