Coordinator Jobs

Requisition ID: 9161

Department: Ottawa Public Library

Service: Branch Operations

Branch: Public Services

Employment Type: 1 Permanent Full Time Position

Work Hours: 35 hours per week

Affiliation: CUPE 503 Library 

Salary Information: $77,715.82  - $92,754.48  annually (2023 rates of pay)

Location: Carlingwood Branch, 281 Woodroffe Avenue  

City: Ottawa, ON

Job Category: Ottawa Public Library 

Application Close: 16/08/2023

Job Summary

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach.

You carry out the duties and responsibilities of one of the following assigned service areas: Adult & Readers’ Advisory, Reference, Children’s & Youth, Digital Services, Community or District Branch, Circulation, Access, Outreach and Volunteer, Collection Development, Technical Services, or InfoService.

You also: perform administrative and human resource management duties; participate in the development of policies, procedures and objectives for library services; maintain an up-to-date knowledge and expand awareness of Library developments; establish and maintain liaisons with internal and external contacts; and exercise responsibility for the day-to-day operation of the library branch/service.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

Education And Experience

Master’s Degree in Library and/or Information Science from an accredited library school.

Minimum of four (4) years of progressively increased responsibilities, including supervisory experience and some experience planning and developing programs and services.

KNOWLEDGE

• Principles of public library programming and program development.
• Theories and principles of library science as well as methods and techniques of library operations.
• Supervisory techniques and practices.
• Reference resources in print, microform and electronic formats and of current developments in reference services.
• Working knowledge of applicable occupational health and safety legislation.
• General knowledge of Library policies and procedures.
• Electronic database and other bibliographic searching techniques.
• Management principles, including policy and procedural development, human resource management, budgeting and monitoring.
• Methods and techniques for customer service and complaint investigation and resolution.
• General knowledge of Ottawa Public Library policies and procedures related to health and safety.
• Adult/Children literature in a variety of formats, readers’ advisory services, trends in reading, literacy and ESL collections and adult/children’s programming.

Competencies, Skills And Abilities

Leadership Competencies:

The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are:

• Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders
• Demonstrates Business Sense – Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction
• Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients)
• Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization
• Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly
• Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City
• Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results

What You Need To Know

• Additional vacancies may occur during the competition process.
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
• Language Requirement: English oral, reading, writing
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The Ottawa Public Library provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre (email: [email protected]) at 613-580-2424, extension 47411 HR Service Centre at 613-580-2424, extension 47411.