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It Support Specialist Jobs

Company

Quantum Technology Recruiting Inc. (QTR)
Address Toronto, Ontario, Canada
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting,Technology, Information and Internet,Utilities
Expires 2023-05-21
Posted at 1 year ago
Job Description

Position: IT Support Specialist

Location: Downtown Toronto, hybrid, Bloor Street West

Job Type: Permanent


We are hiring for an IT Support Specialist. Our client is a boutique natural gas and electricity retailer with 100+ employees. They are experiencing significant growth and looking to expand their IT team. This role requires someone with strong user support experience (0365, VM, AD, Exchange) coupled with some exposure to Networking and Cloud Administration (Azure). They have an amazing corporate culture and a fantastic team!


Job Requirements:


Provide support for applications, server and network environments that include Microsoft Windows operating environments, Azure and cloud services, Office 365, Teams and Zoom.


  • Oversight of internal ticketing system requests and escalation process, ensuring proper communications and timely resolution.
  • Perform daily system monitoring, including verifying the integrity and availability of all hardware, server resources, system and application logs and verifying completion of scheduled jobs, such as back-ups.
  • Install, diagnose, repair, maintain and upgrade computer hardware and software.
  • Managing and maintaining Cloud-based technology and security.
  • Monitor and maintain telephone systems and other IT related systems.
  • Identify, troubleshoot, and resolve technical problems that affect the availability and functionality of network components.
  • Creating system reports for use of upper management
  • Providing assisting internal customers via help desk and tickets.
  • Setting up domain users, network shares and shared printers
  • Setting up routers, firewalls, switches and hubs.


Interested? Please send your resume in Word format to Shubham Sharma at [email protected].