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It Office Support Specialist Jobs

It Support Specialist Jobs
By fabric At Canada
Inventory management, experience managing the entire lifecycle of corporate owned devices: deployment, configuration, repurposing and proper decommissioning
Experience with Google Workspace, Zoom, O365, MDM, Access provisioning and management
Configurations and management of MDM tools/devices to assure proper security protocols are being met
Experience in a Remote-first IT environment
Provide IT Support Services for Fabric employees with technical issues via remote tools and ITSM solutions (Jira)
Document ticket resolution and write procedures for the Service Desk knowledge base
Intermediate Specialist, It Support
By University of Ottawa At Ottawa, Ontario, Canada
Substantial knowledge and experience in a field related to university or scholarly research.
Analytical skills, to remotely diagnose and solve problems with hardware, software and peripherals.
Five years’ technical support experience.
Knowledge of hardware, software and peripherals, as well as IT security guidelines and standards.
Knowledge of networking protocols and technologies, to configure networks and solve connectivity problems.
Knowledge of office software, to provide technical support and assist users.
It Support Specialist - In - Office (Contract)
By Tundra Technical Solutions At Calgary, Alberta, Canada

IT Support Specialist – In Office

It Support Specialist Jobs
By STACK IT Recruitment At Greater Toronto Area, Canada
2+ years of experience in a technical support role.
Experience with Windows 10, Mac OS, iOS, Android
Knowledge of hardware of PCs, mobile computing, and peripherals.
Hybrid Toronto, once a week in the office
Hours 9 am-5 pm. No on-call
Maintaining and monitoring O365, Azure Intune, AutoPilot, and general IT environment.
It Support Analyst Job Description – Wilson Office
By People Corporation At North York, Ontario, Canada
To maintain a high degree of customer service for all support queries and adhere to all service management principles
Receiving, logging and managing all Help Desk channels from internal staff via telephone, email, or Manage Engine Service Desk application
Active Directory and Office365 administration knowledge. Creating user accounts, reset passwords, create groups, set up new users, etc.
Excellent communication skills in person, written (email), and verbal (telephone).
2 years previous IT Service Desk and/or Technical Call Centre experience required
Experience in administering Security Groups, Active Directory, Office365 in a Microsoft-based office environment.
It Support Specialist Jobs
By Altis Technology At Calgary, Alberta, Canada
Time Management: Strong organizational skills to manage multiple tasks and prioritize effectively.
Data Management: Manage data retention, backup, and recovery strategies for Office 365 applications and Active Directory databases.
Problem-Solving: Excellent troubleshooting skills to diagnose and resolve complex technical issues efficiently.
Communication: Effective verbal and written communication skills to interact with both technical and non-technical stakeholders.
Team Player: Collaborative attitude with the ability to work within cross-functional teams and mentor junior team members.
Adaptability: Able to adapt to changing technology landscapes and learn new tools and techniques.
It Support Specialist Jobs
By Bizerba Canada At Mississauga, Ontario, Canada
Self-Management - A strong self-starter with work ethic and discipline to provide timely deliverables without reminders from leadership, staff or customers.
Minimum 5 years PC usage experience and advanced skills levels with, MS Word, Excel, Powerpoint, Outlook , Active Directory
Manage computing hardware systems deployment and return process
Manage IT Asset Tracking for hardware
Utilize IT Case Ticket System to manage all inbound customer requests
Strong troubleshooting skills 3+ years
It Support Specialist Jobs
By Industrial Electric Mfg. (IEM) At Surrey, British Columbia, Canada
Advanced understanding of Remote Control/Management tools
Provide follow-up and follow-through support of reported incidents through our IT service management set of processes and tools
Provide PC asset management duties to maintain equipment through its lifecycle.
SCCM\Intune\Microsoft Endpoint Management configuration and administration exposure
Ability to follow critical processes for incident, problem, and change management.
Deliver a high level of customer support for IT services resulting in a positive user experience.
It Support Specialist Jobs
By Mahoney | CPAs and Advisors At St.-Paul, New Brunswick, Canada
Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
Two plus years of experience in providing technical support and troubleshooting hardware and software issues preferred.
Strong knowledge of computer systems, hardware, software applications, and network fundamentals.
Medical and dental coverage; firm contributions to HSA
Short and long-term disability plan; life insurance coverage
Paid time off, plus nine paid holidays per calendar year
Senior It Support Specialist
By Procom At Calgary, Alberta, Canada
Intermediate technical knowledge of major operating systems and experience with Microsoft networking and operating environments.
Working knowledge of wired and wireless networking/SAN solutions, local and remote backup technologies.
Experience administering systems support for remote sites.
Manage troubleshooting and trouble ticket escalation.
Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution.
Intermediate knowledge of configuring and maintaining network infrastructure solutions (such as advanced routing protocols, VPN, firewall configurations).
It Support Specialist Jobs
By Groundworks At Burlington, Ontario, Canada

We're committed to bringing passion and customer focus to the business.

It Provisioning & Support Specialist
By Indigo At Brampton, Ontario, Canada
Work Experience / Education / Certifications
Prepare and maintain all department documentation, including inventory and asset management
RDC & ODC Warehouse Management
Customer Satisfaction: Provide outstanding services and support to our customers to ensure a joyful experience every time. Measurement: 100%
Incident tickets: All Cherwell ticket must be acknowledged and resolved within the set SLA Measurement: 95%
Resolve and document computer problems, provide feedback to customers, and enhance customer knowledge according to established procedures
It Support Specialist Jobs
By Expedite Technology Solutions LLC At Longueuil, Quebec, Canada
Support and assist employees using AV systems, both onsite and remote, including CFM Hangouts, projectors, audio and video conferencing
Manage inventory for hardware and software
Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware
Build and deploy laptops and desktops using standard deployment tools (JAMF, LANDesk, DeployStudio, Deep Freeze)
Create accounts for new hires • Deploy and support software to end-users
Respond to support requests in the IT Helpdesk both in person and via a ticketing system
Sr. It Support Specialist
By Menlo Security Inc. At Vancouver, British Columbia, Canada
Manage Jira Service Management IT ticketing system and identify improvement opportunities
Manage and effectively provide automation for endpoint management (JAMF)
Maintain and update knowledge base articles to help users self serve
Manage Hardware and Software asset inventories
3-5+ years of relevant experience
Experience configuring and troubleshooting Windows and macOS devices
Senior It Support Specialist
By Mejuri At Toronto, Ontario, Canada
Experience with a Device Management Platform (Jamf, Mosyle, Google, Addigy, MobileIron etc)
Experience with Cloud managed networks (Meraki, Aruba, Ruckus, Unifi etc)
Strong knowledge of antivirus quarantine and recovery process
Manage licensing and renewals for our tools and find cost savings opportunities
Experience with Cloud SaaS/IdP/Technologies (Google Workspace, OKTA, Office365, Slack, Box)
Experience with an ITSM Tool (Jira, ServiceNow, BMC Remedy, Cherwell etc)
It Support Specialist Jobs
By Logos IT Solutions At Ontario, Canada
·Effective time management and multitasking skills
·Knowledge of IT management software tools.
·Post-secondary education in computer technology or an acceptable combination of education and relevant experience.
·Exceptional multi-tasking abilities and prioritization skills.
·Do you have experience working and have advanced operating knowledge of IT hardware/equipment installation, testing and support?
·Excellent written and verbal communication skills
It Support Specialist Jobs
By Modern Niagara At Hamilton, Ontario, Canada
Experience with remote support (e.g., helpdesk/service desk, PC, desk side, phone).
Apply diagnostic utilities and access software updates, drivers, knowledge bases, and frequently asked questions to aid in troubleshooting.
Collaborate with teammates for maintaining a current knowledge base of best practices, issue resolutions.
4+ years experience in a Tier 2 desk support position.
Experience with desktop and server operating systems and back-end server support (e.g., setting up email accounts).
Experience managing service tickets from call to resolution in ITSM ticketing tools.
It Support Specialist [Td Bank]
By CareerBeacon At Toronto, Ontario, Canada
Respect TD's technology delivery practices, standards, project management disciplines.
Identify, recommend, source, negotiate, implement improvements and solutions (buy/build/reuse) to improve customer experience, availability and cost reduction.
Manage complex deployment in load-balanced, service-oriented environment.
Leadership in enhancing knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery.
Apply industry best practices to put a standard support model and processes into practice.
Oversee incident investigations to find root causes, then put high-quality remediation plans into action.
Senior Manager, It Business Office
By Cenovus Energy At Calgary, Alberta, Canada
Minimum of 7+ years of leadership and IT financial management experience
Management of $300MM+ /year Operating & Capital Budgets for IT (developing, forecasting and comparing actuals against budget)
Must have experience with advanced financial and business transactions and translating complicated financial concepts into business practices
Technology experience & competence is a strong asset
In-depth experience in evaluating products or services from multiple vendors
Has developed vendor selection criteria and requirements
It Support Specialist Jobs
By Modern Niagara At Vaughan, Ontario, Canada
Experience with remote support (e.g., helpdesk/service desk, PC, desk side, phone).
Apply diagnostic utilities and access software updates, drivers, knowledge bases, and frequently asked questions to aid in troubleshooting.
Collaborate with teammates for maintaining a current knowledge base of best practices, issue resolutions.
4+ years experience in a Tier 2 desk support position.
Experience with desktop and server operating systems and back-end server support (e.g., setting up email accounts).
Experience managing service tickets from call to resolution in ITSM ticketing tools.

Are you looking for an exciting opportunity to use your organizational and administrative skills? We are looking for an Office Support Specialist to join our team! You will be responsible for providing administrative support to ensure efficient operation of the office. If you have excellent organizational skills and a passion for helping others, this could be the perfect job for you!

Overview Office Support Specialists provide administrative and clerical support to office staff. They are responsible for organizing and maintaining office records, managing office supplies, and providing customer service. Detailed Job Description Office Support Specialists are responsible for providing administrative and clerical support to office staff. They are in charge of organizing and maintaining office records, managing office supplies, and providing customer service. They may also be responsible for answering phones, scheduling appointments, and preparing reports. Job Skills Required
• Knowledge of office procedures and protocols
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Time management and organizational skills
Job Qualifications
• High school diploma or equivalent
• Previous experience in an office setting
• Knowledge of office procedures and protocols
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of office procedures and protocols
• Knowledge of customer service principles and practices
• Knowledge of office equipment and software
• Knowledge of filing and record-keeping systems
Job Experience
• Previous experience in an office setting
• Previous experience in customer service
• Previous experience in data entry
Job Responsibilities
• Organize and maintain office records
• Manage office supplies and equipment
• Answer phones and respond to customer inquiries
• Schedule appointments and meetings
• Prepare reports and other documents
• Provide customer service
• Assist with other administrative tasks as needed