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IT Support Specialist Jobs

It Platform Support Specialist (Independent Contractor)
By Autism Ontario At Toronto, Ontario, Canada
An equivalent combination of education and work experience may be considered.
Assist with identifying the root cause of platform and related problems; manages and resolves issues in a constantly changing environment.
Minimum 5 years of experience.
Excellent verbal and written communication skills and team player.
Experience with Five9 and C3X is an asset.
Proven, strong problem-solving and conflict resolution skills.
It Support Specialist Jobs
By fabric At Canada
Inventory management, experience managing the entire lifecycle of corporate owned devices: deployment, configuration, repurposing and proper decommissioning
Experience with Google Workspace, Zoom, O365, MDM, Access provisioning and management
Configurations and management of MDM tools/devices to assure proper security protocols are being met
Experience in a Remote-first IT environment
Provide IT Support Services for Fabric employees with technical issues via remote tools and ITSM solutions (Jira)
Document ticket resolution and write procedures for the Service Desk knowledge base
It/Is Technical Support Specialist I (Rft 1.0) [Von Canada]
By CareerBeacon At Halifax, Nova Scotia, Canada
Demonstrated knowledge and experience using change/problem management software, tools and processes.
Communicates daily technical problems and resolutions to employees, coworkers and management based on the response timeline objectives.
Builds and manages relationships with cross-functional team members and employees
Builds and manages relationships with vendors to ensure service quality.
Minimum of 2 years' experience in an IT/IS Service desk role with practical LAN/Desktop support experience (not call center based).
MCP, CCNA, A+ certification are considered assets.
Intermediate Specialist, It Support
By University of Ottawa At Ottawa, Ontario, Canada
Substantial knowledge and experience in a field related to university or scholarly research.
Analytical skills, to remotely diagnose and solve problems with hardware, software and peripherals.
Five years’ technical support experience.
Knowledge of hardware, software and peripherals, as well as IT security guidelines and standards.
Knowledge of networking protocols and technologies, to configure networks and solve connectivity problems.
Knowledge of office software, to provide technical support and assist users.
It Support Specialist - In - Office (Contract)
By Tundra Technical Solutions At Calgary, Alberta, Canada

IT Support Specialist – In Office

It Support Desk Specialist
By SearchLabs At Toronto, Ontario, Canada
Automate/Labtech or other RMM (Remote Monitoring and Management) system
Microsoft Server management, including Active Directory
Excellent English verbal and written communication skills
Strong problem-solving and decision-making skills
Desire to learn new IT skills and genuine interest in technology
Microsoft, SonicWALL and Citrix certifications would be considered a strong asset
It Support Specialist Jobs
By STACK IT Recruitment At Greater Toronto Area, Canada
2+ years of experience in a technical support role.
Experience with Windows 10, Mac OS, iOS, Android
Knowledge of hardware of PCs, mobile computing, and peripherals.
Hybrid Toronto, once a week in the office
Hours 9 am-5 pm. No on-call
Maintaining and monitoring O365, Azure Intune, AutoPilot, and general IT environment.
It Technical Support Specialist [Acadian Seaplants Limited]
By CareerBeacon At Dartmouth, Nova Scotia, Canada
Familiarity with IT service management (ITSM) principles and experience using ticketing systems.
Experience with the Ivanti IT Service Management solution is considered an asset.
Assist with software license management.
Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or similar qualifications is considered an asset.
Provide exceptional technical support and troubleshooting assistance via phone, email, video conference, remote access, or in-person.
Stay up-to-date with the latest technologies and industry trends to enhance technical knowledge and contribute to continuous improvement initiatives.
Support Specialist Jobs
By Secoda At Toronto, Ontario, Canada

Role Overview The Support Specialist will serve as a key interface between the company and our valued customers, providing top-tier assistance for product/service inquiries, technical issues, and ...

It Support Specialist Jobs
By Altis Technology At Calgary, Alberta, Canada
Time Management: Strong organizational skills to manage multiple tasks and prioritize effectively.
Data Management: Manage data retention, backup, and recovery strategies for Office 365 applications and Active Directory databases.
Problem-Solving: Excellent troubleshooting skills to diagnose and resolve complex technical issues efficiently.
Communication: Effective verbal and written communication skills to interact with both technical and non-technical stakeholders.
Team Player: Collaborative attitude with the ability to work within cross-functional teams and mentor junior team members.
Adaptability: Able to adapt to changing technology landscapes and learn new tools and techniques.
It Support Specialist Jobs
By Bizerba Canada At Mississauga, Ontario, Canada
Self-Management - A strong self-starter with work ethic and discipline to provide timely deliverables without reminders from leadership, staff or customers.
Minimum 5 years PC usage experience and advanced skills levels with, MS Word, Excel, Powerpoint, Outlook , Active Directory
Manage computing hardware systems deployment and return process
Manage IT Asset Tracking for hardware
Utilize IT Case Ticket System to manage all inbound customer requests
Strong troubleshooting skills 3+ years
It Support Specialist Jobs
By Industrial Electric Mfg. (IEM) At Surrey, British Columbia, Canada
Advanced understanding of Remote Control/Management tools
Provide follow-up and follow-through support of reported incidents through our IT service management set of processes and tools
Provide PC asset management duties to maintain equipment through its lifecycle.
SCCM\Intune\Microsoft Endpoint Management configuration and administration exposure
Ability to follow critical processes for incident, problem, and change management.
Deliver a high level of customer support for IT services resulting in a positive user experience.
It Support Specialist Jobs
By Mahoney | CPAs and Advisors At St.-Paul, New Brunswick, Canada
Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
Two plus years of experience in providing technical support and troubleshooting hardware and software issues preferred.
Strong knowledge of computer systems, hardware, software applications, and network fundamentals.
Medical and dental coverage; firm contributions to HSA
Short and long-term disability plan; life insurance coverage
Paid time off, plus nine paid holidays per calendar year
It Application Support Specialist
By Intelcom At Montreal, Quebec, Canada
Good organizational and priority skills and ability to manage multiple tasks simultaneously
Provide expertise and technical knowledge about an application or suite of applications.
Bachelor's degree in information technology, computer science or related field (or relevant experience).
Minimum of 5 years of experience in IT including 2 as an Analyst.
Provide support for daily operations of IT Service Center activities.
Help develop IT Support policies and escalation procedures for the IT Service Center.
Senior It Support Specialist
By Procom At Calgary, Alberta, Canada
Intermediate technical knowledge of major operating systems and experience with Microsoft networking and operating environments.
Working knowledge of wired and wireless networking/SAN solutions, local and remote backup technologies.
Experience administering systems support for remote sites.
Manage troubleshooting and trouble ticket escalation.
Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution.
Intermediate knowledge of configuring and maintaining network infrastructure solutions (such as advanced routing protocols, VPN, firewall configurations).
It Support Specialist (Junior)
By Procom At Calgary, Alberta, Canada
Experience administering systems support for remote sites considered an asset.
Manage troubleshooting and trouble ticket escalation.
Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution.
Printing solutions experience on Ricoh, Canon and HP products.
A+ & Network+ certifications required. Cisco, Microsoft, and IT frameworks certifications are an asset.
Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, SMTP).
Pc Support Specialist Jobs
By Southern Alberta Institute of Technology (SAIT) At Calgary, Alberta, Canada
Experience with IT Service Management ticketing systems
Report to the Service Desk Supervisor any issues that need to be escalated to management or require urgent attention
Make sure common issues and system configurations are being documented in the knowledge base and user self-serve guides
At least 2 years of combined computer support and customer service experience
Experience working in a post-secondary environment
Experience using MS SharePoint and Teams
It Support Specialist Jobs
By Groundworks At Burlington, Ontario, Canada

We're committed to bringing passion and customer focus to the business.

It Desktop Support Specialist
By FreshBooks At Toronto, Ontario, Canada
Experience managing users and computers in an enterprise environment through access management best practices and tools (eg. Okta, Active Directory, etc)
Experience configuring, troubleshooting and maintaining Mac and Windows desktops and laptops
Hands-on experience with desktop imaging and MDM software (e.g. Workspace One/Airwatch, JAMF, etc)
Experience with IT ticketing systems (eg. Jira, ServiceNow, ZenDesk, etc)
Triage IT support tickets, questions, and walk-up requests, resolving some and escalating the rest to other team members
Assist users with common desktop programs, including Google Workspace, Microsoft Office, Slack, and Zoom
It Provisioning & Support Specialist
By Indigo At Brampton, Ontario, Canada
Work Experience / Education / Certifications
Prepare and maintain all department documentation, including inventory and asset management
RDC & ODC Warehouse Management
Customer Satisfaction: Provide outstanding services and support to our customers to ensure a joyful experience every time. Measurement: 100%
Incident tickets: All Cherwell ticket must be acknowledged and resolved within the set SLA Measurement: 95%
Resolve and document computer problems, provide feedback to customers, and enhance customer knowledge according to established procedures

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers with their IT needs. If you have a passion for technology and a desire to help others, this is the job for you!

IT Support Specialist Job Skills
• Technical knowledge: IT Support Specialists must have a strong understanding of computer hardware, software, networks, and operating systems. They must be able to troubleshoot and diagnose technical issues.
• Communication: IT Support Specialists must be able to communicate effectively with customers and colleagues. They must be able to explain technical concepts in a way that is easy to understand.
• Problem-solving: IT Support Specialists must be able to identify and solve technical problems quickly and efficiently.
• Attention to detail: IT Support Specialists must be able to pay attention to detail and ensure that all technical issues are resolved correctly.
• Customer service: IT Support Specialists must be able to provide excellent customer service and ensure that customers are satisfied with the service they receive.
IT Support Specialist Job Qualifications
• Bachelor's degree in computer science, information technology, or a related field
• Experience working in a customer service or technical support role
• Knowledge of computer hardware, software, networks, and operating systems
• Ability to troubleshoot and diagnose technical issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
IT Support Specialist Job