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Hr Analyst Jobs
Company | Cenovus Energy |
Address | Calgary, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Oil and Gas |
Expires | 2023-07-06 |
Posted at | 11 months ago |
Worker Type: Employee
- Company/team building events
- Community Investment activities
- Volunteering opportunities
- Inclusive work environment
- Flex time
- Safety as a core value
- Employer paid benefits: health, dental, vision & more
- Career progression/internal mobility opportunities
- Competitive compensation
- Contribute to the HR knowledge article portal and knowledge management strategy through the effective use of Service Now ticket documentation, tracking, and resolution
- Provide timely and accurate transactional support for employee life cycle events through partnering with internal HR and IT teams (e.g. HR Advisory, Payroll, Total Rewards, HRIS)
- Support annual HR programs such as compensation cycles, performance & development reviews, benefit enrolment and others
- Mentor and train team members
- Partner with internal teams and stakeholders to support HR program administration and initiatives
- Lead or actively participate in projects to develop, review and improve HR processes
- Collaborate with team members to resolve inquiries and improve processes for an optimal employee experience through a case management model
- Provide excellent customer service support both internally and externally to HR
- Maintain knowledge of organizational and departmental policies and procedures
- Assist with the creation of materials related to HR procedures and policies (e.g. process documentation, FAQs, quick-reference cards etc.)
- Excellent written and oral communication skills
- Experience working in an HR shared services operating model is preferred
- Customer service expertise with strong conflict resolution skills to contribute to centralized phone line / ticket queue for respective client requests within ServiceNow
- 5+ years of direct HR experience
- Strong analytical skills with ability to contribute to decisions and recommendations
- Outstanding organization skills, along with the ability to prioritize and maintain attention to detail
- Post-secondary Degree/Diploma is preferred
- Exceptional customer service skills
- Experience working with Workday, SAP and Service Now is preferred
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