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General Manager I - Store 6493
Company | Advance Auto Parts |
Address | Ware, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-05-30 |
Posted at | 1 year ago |
Career Description
- Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
- Ensure execution of all inventory and operational standards
- Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
- Achieve overall store sales goals and service objectives
- Coach all Team Members to deliver on Customer expectations (DIY and Professional)
- Embrace diversity and foster a respectful environment for both Customers and Team Members
- Ability to lead change management
- Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
- Provide DIY service including battery installation, testing, wiper install, etc.
- Assist District/Region in other functions upon request
- Friendly communication
- Advanced parts lookup and sourcing
- Ability to source from numerous places including special order, FDO, second source, etc.
- Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
- Ability to review and analyze P&L statement
- Ability to execute and train POS and Parts lookup systems
- Ability to execute and train project and product quality recommendations
- Ability to recruit, select, hire and develop quality Team Members
- Ability to locate and stock parts
- Ability to execute and train inventory systems and store equipment
- Safety knowledge and skills
- Ability to become ASE P2 certified or ASE ready equivalent
- Ability to build and grow relationships with Professional Customers
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
- Ability to review and analyze business reports, such as profit and loss statement (P&L)
- Hold others accountable, inspect work quality and give feedback in a way that is inspiring
- Working knowledge of automotive systems preferred
- Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
- Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
- Ability to work an assortment of days, evenings and weekends as needed
- 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
- Successful experience managing profitability; proven financial and business acumen
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