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Store Manager - (Richmond Centre)
Company | OAK + FORT |
Address | Richmond, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-09-10 |
Posted at | 9 months ago |
OAK + FORT is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections. Fueled by the purpose to enhance and explore our own personal style—we authentically embody a place where individuality and uniqueness are celebrated. An ever-evolving point of view, joy in self-expression, and quality are central to our contemporary philosophy.
- Provide industry knowledge through awareness of products and prices in the market
- Ensure store team processes cash desk operations with engagement, efficiency, and accuracy
- Drive sales through OAK+FORT eCommerce purchases and social media platforms
- Maximize sales during special events and customer services
- Provide exceptional client experience by executing OAK+FORT Sales Culture
- Meet minimum sales requirements based on store volume (corporate goal)
- Build and manage client relationships through client database recording
- Respond and appropriately resolve customer complaints and service opportunities
- Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
- Source and hire top candidates to build a high performing team
- Support internal growth through promoting high performing staff
- Initiate and communicate team objectives and updates with Management team and corporate partners
- Build and maintain relationships with store team, peers, and relevant partners
- Host staff meetings as necessary and participate in monthly Manager’s meetings
- Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
- Partner with District Manager to evaluate and dismiss underperforming staff
- Inspire and motivate team through demonstrating leadership qualities
- Train and develop high performing staff to maximize productivity
- Build our team by welcoming and onboarding new employees
- Provide timely feedback and active informal training to staff
- Adhere to loss prevention policies to prevent external and internal theft
- Participate in training and execution of floor management
- Ensure the right quantity of stock is in the right place at the right time
- Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working
- Oversee stock room set-up and organization
- Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
- Maintain proper presentation of merchandise in accordance to corporate directives
- Ensure Stock Team ships and receives merchandise with accuracy and efficiency
- Influence and support others through building presence
- Present ideas and recommendations in a professional, organized and logical manner
- Manage time and priorities effectively
- Communicate effectively both verbally and in writing
- Build constructive and effective relationships with the store team
- Opportunities for growth and development, we’re 35+ stores and growing!
- A generous employee discount, starting day 1!
- Company wide socials, get ready to laugh!
- As a final step, we’ll request references before moving to final offer
- Our retail team goes through each application, there’s no AI behind it!
- If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
- We strive for something greater than ourselves
- Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement
- We practice acceptance through open-mindedness and personal responsibility
- We embrace change and never fear what’s next
- At the core of our brand we are powered by each other
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