Coo/General Manager Jobs

We are looking for an experiencedChief Operating Officer or COOto oversee our organization’s ongoing operations and procedures. You will be the company’ssecond-in-command and responsible for the efficiency of business.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have tomaintain control of diverse business operations, so weexpect you to bean experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

Responsibilities

• Oversee daily operations of the company and the work of executives (Clinic Ops, Marketing, Sales, Finance, etc.)
• Drive a culture of action – execution and accountability – across all functions, promoting a performance-driven approach to clinic operations.
• Efficiently manage operational budgets, optimizing resource allocation to achieve operational and financial targets and accountable to the results of their area.
• Foster a culture of inclusivity at the clinic level, promoting engagement and a sense of belonging among staff.
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors
• Drive revenue and EBITDA growth by utilizing data to make informed decisions and drive operational improvements.
• Cultivate strong relationships with key stakeholders in the Vancouver and global Men’s Health communities, positioning Pollock as a preferred choice for top clinical outcomes.
• Provide leadership to the Vancouver-area clinics, ensuring a consistent, high-quality patient care experience across all clinics and product lines.
• Develop and implement strategic plans and operational objectives in alignment with Pollock Clinics’ overarching goals and mission.
• Ensure compliance with all legal and regulatory requirements to uphold Pollock Clinics esteemed reputation.
• Drive Pollock Clinics’ key KPIs and accountable to the results of their area.

Requirements

• Understanding of business functions such as HR, Finance, marketing etc.
• This is an action-oriented role; must have a proven record for ‘getting things done’
• Working knowledge of IT/Business infrastructure and MS Office
• Excellent interpersonal and public speaking skills
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
• Working knowledge of data analysis and performance/operation metrics
• Aptitude in decision-making and problem-solving
• Proven experience as Chief Operating Officeor relevant role
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Outstanding organizational and leadership abilities

Traits and Behaviours

Below is a description of the type of people we’re looking to work closely with. You can expect to work with individuals with these traits.

• Fast - in movement and ability to learn.
• Intellect - ability to think ahead.
• Mature - not in age, but in accountability.
• Pride - in their work and namesake.
• Kindness - a radiant sunny disposition.
• Purpose - has a plan for themselves.
• Diplomatic - we will not tolerate and will remove individuals who contribute to a toxic workplace.
• Ambitious – strong work-ethic and action-oriented

Definitions of Success

When playing darts, the bullseye, or the goal, is well defined and very apparent. We believe each role within a company should also have very clear definitions of success.

• Our patient experience metrics such as a Google reviews are high.
• You habitually deliver an exceptional experience to our community, suppliers, team members, and patients.
• You volunteer ideas to make our business more efficient and effective.
• You exhibit a desire to perform to the best of your ability.
• Our team genuinely believes you’re positively leading the team.
• High adherence to your schedule.
• Your practice is producing great revenue and net profit.
• You genuinely care about our company’s success.
• You’re available when the business needs you. This may include evenings and weekends.

Compensation

Pay: $200,000.00-$250,000.00 per year

Benefits

• Health

Supplemental pay types

• Bonus pay