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Company | University of Alberta |
Address | Edmonton, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Higher Education |
Expires | 2023-06-07 |
Posted at | 1 year ago |
This position is a part of the Non-Academic Staff Association (NASA).
- Assists the Chair and ADM with academic evaluations and HR/payroll administration
- Responds to general inquiries and determines appropriate action required and consults with the Chair or ADM before responding to new or unfamiliar requests
- Manages the room booking schedule for the Chair's Conference room
- Assists ADM with maintenance of the Department's building directory to ensure signage is up-to-date for all personnel; orders and arranges for the installation of signage for offices and building directory in advance of the arrival of any new personnel
- Ensures the Chair has appropriate background/briefing materials for each meeting
- Makes travel arrangements, such as booking travel and preparing itineraries, as requested by the Department Chair
- Assists the Chair and ADM with the academic recruitment and appointment process
- Maintains appointment schedule for Chair including the long-term planning/anticipation of events and the strategic booking of time; rearranges and reschedules lower priority items to accommodate last minute priority internal and external meetings
- Provides high-level, executive administrative support to the Department Chair, Associate Chair, and Academic Department Manager (ADM) on all departmental business matters, operations, strategic initiatives, and special projects
- Disseminates routine communications to students and/or faculty such as memos, notices, emails, and letters
- Communicates relevant facilities and operations information to ensure all area staff are informed of activities that may affect them
- Distributes daily incoming and outgoing mail; assigns faculty and staff mail slots
- Serves as recording secretary to various Departmental and Executive Committees
- Provides back-up and vacation coverage support with regard to the organization of various named lecture series, visiting speakers, and prospective graduate student visits
- Provides back-up and vacation coverage support with regard to the maintenance and t roubleshooting of the Department’s photocopiers
- Assists in managing Chemistry’s undergraduate progr am email account, responding and redirecting inquiries as appropriate
- Posts notices of missing instructor or class cancellation when necessary/requested
- Liaises with CNAS Scheduling to assist in room changes, programming instructor names/sections in PeopleSoft-Campus Solutions
- Provides administrative support for off-campus courses and field trips
- Prepares standard and ad-hoc reports for Chemistry courses; designs and develops customized reports for specific needs
- Serves as the secondary contact and information resource for routine and general undergraduate student inquiries
- Liaises with CNAS Scheduling to update class restrictions and coding in PeopleSoft- Campus Solutions
- Keeps current regarding policies, procedures and practices related to student needs and services
- Provides direction to students for payment of Chemistry breakages and fines
- Updates and maintains the undergraduate program bulletin/notice boards located in the Chemistry building
- Ensures that students are provided with basic information about why they have been referred and the processes they will encounter
- Maintains accurate records of student interactions, student related decisions, and/or actions taken
- Assists in screening prerequisites for courses
- Registers students in restricted classes which require the permission of the Department
- Provides administrative assistance to the Assistant Chair, Undergraduate Services (Student Advisor), with undergraduate program tasks
- Assists students with course registration requests, such as course add/delete/swap, via office contact or email
- Disseminates routine communications to students and/or faculty such as memos, notices, emails, job postings, and letters
- Addresses inquiries with knowledge of University systems, programs, policies, procedures, requirements, and options, escalating only when necessary
- Provides occasional support to individual faculty (e.g. preparing classroom materials, copying exams, archiving course syllabi)
- Schedules student advising appointments with the Assistant Chair, Undergraduate Services
- Answers, screens, and redirects, telephone and in-person general queries for the Chemistry Undergraduate Student Services Office
- Ability to exercise diplomacy, discretion, and tact in highly confidential and sensitive personnel and budget matters
- Advanced computer proficiency with MS Office (Word , Excel, PowerPoint), and Google applications ( Gm ail, Calendar, Drive , Forms, Docs, Sheets, etc. )
- Superior problem-solving and critical thinking ability supplemented with strong organizational and time management skills
- Minimum Diploma in an Administrati ve P rogram, or a relevant business or administrative field preferred ; equivalent combinations of education and experience may be considered
- Minimum 2 years of progressively responsible administrative experience with a proven ability to work with sensitive and confidential materials
- Exc eptional communication skills, including the ability to express ideas and recommendations clearly and concisely, both orally and in writing, in a manner appropriate to the audience
- Capacity to handle multiple assignments and changing priorities effectively and efficiently with minimal supervision
- Demonstrated ability to take initiative and make appropriate decisions under pressure while maintaining professionalism and confidentiality
- Proficiency with University of Alberta policies and procedures is preferred
- Working k nowledge of P eopleSoft (HCM, Financials, and Campus Solutions) is an asset
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