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Company

IG Wealth Management

Address Newmarket, Ontario, Canada
Employment type FULL_TIME
Salary
Expires 2023-12-06
Posted at 11 months ago
Job Description

Responsibilities will include:

Client Servicing

·Contact and communicate with clients and prospects on a timely basis

·Handle incoming calls, voicemail, and email, returning calls as needed. Log interactions in contact database

·Maintain an up-to-date servicing schedule, initiate annual review appointments, and arrange follow up meetings (virtual or in-person)

Administrative Tasks/Duties

·Process trades and client account maintenance utilizing processing software and DocuSign. Meticulous detail required to ensuring all are logged and followed up on, expediting where necessary, and subsequent contact to clients advising completion

·Create and maintain up-to-date mailing lists and client files using CRM platform (Salesforce)

·Compose and prepare correspondence for the Consultants, where terminology, grammar and set-up require judgment and skill

·Prepare and Review documents and communications that are required to be completed by the Consultants, clients or prospects via email, DocuSign or mail

·Run/develop Business Management Reports using Salesforce, Excel, etc.

·Assist with co-ordination of process management within the practice

·Assist with event planning and marketing

·Manage inventory of office supplies, stationery, etc.

Opportunities for Career Advancement

·Tax Preparation Specialist

·To Licensed Assistant

·To Licensed Associate

·To Practice Manager

The successful candidate will have the following:

·Demonstrate enthusiasm for continuous learning relevant to the role

·Knowledge of income tax software

·Post-secondary degree in a relevant business discipline

·Two or more years of administrative experience in the financial services industry

·Strong PC skills, including excellent knowledge of Microsoft Office Suite. Financial Planning Services Software, and CRM Platforms experience an asset

·Strong organization skills, attention to detail and proactively prioritize tasks based on comparative importance and urgency

·Strong acumen and ability to work with minimal supervision and direction

·Strong telephone and communication skills

·Excellent interpersonal skills

·Ability to build effective relationships and work collaboratively in a team environment

·Comfort and in depth knowledge of the workings of Social Media (marketing)