Executive Director, Shared Services

Position Summary

Reporting to the Chief Executive Officer (CEO) of the Canadian Bar Association (the CBA) the Executive Director, Shared Services (ED ShS) drives the Shared Services model as a member of the Management Team (MT) within the CBA ecosystem. In addition to the ED ShS, this group comprises the CEO, the Executive Directors from the Provincial/Territorial Branches, Executive Director of the Canadian Corporate Counsel Association (CCCA), and the Executive Director of Advocacy.

The ED ShS is charged with working collaboratively with the branches, CCCA, and senior leadership staff at the National Office. Under the authority of the CEO's office, this role is held accountable for the successful execution of assigned deliverables and providing recommendations to the MT for shared services.

The objective of the role is to achieve greater coordination between CBA entities and leverage capacity to utilize combined resources to deliver greater member value and organizational effectiveness. The ED ShS currently has two direct reports: the Senior Director, Membership Strategy, and the Director, Information Technology (a joint report with the CEO). There may be additional direct reports in the future, in addition to added coordination duties of indirect and direct teams.

Location

Anywhere in Canada (remote).

Languages

The CBA delivers services in both of Canada’s official languages. Fluent bilingual skills, both written and oral, are an asset.

Annual Salary

$160,000 per year plus benefits.

Reporting

The ED ShS is a member of the MT, which is responsible for the joint operational success of the association and for the fulfillment of the strategic plan. The role of ED ShS reports directly to the CEO as the Chair of the MT. It is through the MT that shared accountability for the outcomes in shared services will be sought.

Responsibilities

• Manages the shared services budget, liaising with the National CFO and delivers reporting and forecasting to the MT making reference to areas of efficiency and risk within the shared services structure
• Actions diarized deliverables resulting from MT and other meetings
• Communicates findings via periodic reports and presentations
• Establishes and coordinates the work of shared services teams, such as the Membership Team and IT Team
• Develops and delivers strategy and action plans to the MT, identifying opportunities to share/use programs, resources, and services across CBA entities and ecosystem
• Maintains external benchmark data and participates in key surveys to ensure relevant metrics to support/business decisions
• Refines and executes the implementation plan that allows for the roll-out of shared services functions
• Utilizes technology and analytical tools to develop and analyze key performance indicators and other data as needed
• Gains an understanding of the desired metrics and develops reporting capabilities across the organization
• Schedule, host, and participate in All Staff Forums
• Supervises and manages the Senior Director, Membership Strategy and Director, Information Technology (a joint report with the CEO) and additional reports as assigned
• Identifies and reports potential or emerging issues of risk or concern within the shared services structure to the MT and mitigates risk by providing recommendations suggesting possible viable outcomes

Qualifications

Education

• Certified PMP (Project Management Professional) preferred
• Bachelor’s degree

Experience

• Experience in full cycle budget planning to effectively coordinate budget preparation
• 8 years’ experience in program or project management
• 6 years’ experience managing people and cross-functional teams

Skills and Abilities

• Ability to manage multiple demands in a fast-paced environment, adapting to shifting priorities
• Ability to provide hands-on leadership and expertise to direct and indirect reports
• Ability to build consensus among key stakeholders with diverse needs and interests
• Ability to work in both official languages is an asset
• Strong communication skills to interact with all stakeholders
• Strong skills in Office suite to be self-sufficient without administrative support

Interested applicants must submit a cover letter and resume.

We sincerely thank all applicants for their interest. However, we will only contact those under consideration. All applicants are encouraged to join the CBA Talent Community which establishes a list that may be considered for similar positions of various tenures.

The CBA is committed to the principles of equity, diversity, and inclusion in its learning, work environments, and in its operations. We encourage applications from traditionally marginalized groups. We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this obligation, the CBA will make appropriate accommodations available upon request. Please inform the CBA, in advance, of the need for accommodation(s) during the recruitment and selection process to ensure your equal participation. Requests can be made by email to HR (@) cba.org.

No Agency please