Engagement & Events Assistant Jobs

*Engagement & Experience Assistant*
Monday - Friday, 8:30am-5pm, located in Downtown Edmonton.
We want you to join our customer centric team whose passion it is to Empower Digital workplaces!
*At Ricoh, we aren't satisfied with keeping pace with today's complex work environments, we are setting the pace. We are reimagining the workplace.*
Our high-performance workplace is powered by a team that thrives. We offer a friendly culture with a focus on wellbeing and work life balance. Flexible work options, a time off purchase program, great physical and mental health benefits, employee discount and recognition programs are only some of the advantages of working at Ricoh.
We are a family that promotes positive manager relationships and on-going learning & development that nurtures professional growth and career advancement.
Discover what you are capable of in an environment where your growth is supported, and your success is celebrated.
*Responsibilities:*

• Document and distribute post-event summaries, surveys, post mortems including the collection and analysis of data and feedback.
• Organization & support of on-site event gatherings, including space setup & stakeholder consultation, collaboration with IT, catering, and adherence to safety guidelines.
• Administrative support including but not limited to updating budgets, vendor management, PO/Invoice tracking & payment processing.
• Internal Store; Management of client's Edmonton's store inventory, merchandise procurement, processing customer orders, metric reporting, game launches, and webstore administrative responsibilities.
• Assist the Workplace Experience Team with various tasks and projects, including but not limited to researching and reviewing studio queries, creation of all general communications, reception, and floor back up.
• Main Point of contact for any event support or escalation requirements.
• Assist with research, organization, coordination and execution of all Edmonton company events, (in-person and virtual gatherings).
• Set up and execution of events, meetings, conferences, workshops, including but not limited to creating and distributing event plans, advance meetings with all support groups, and day of point of contact for client.
• Assist with management of events email account communications, Slack channel, RSVP, and surveys/feedback processes.

*Education & Experience:*

• Friendly, outgoing personality, with ability to quickly respond and manage multiple groups/requests at one time.
• High School Diploma or equivalent experience
• Ability to execute projects efficiently, on budget and to timely completion.
• Well-versed in MS Office and Google Workspace, possessing strong Excel and Word capabilities.
• Excellent oral and written communication skills.
• Intermediate Photoshop experience.
• Ability to lift 30+lbs. as necessary
• Skills*:
• Present a professional image at all times to customers and vendors
• Creative and strategic individual who sees the possibilities, thinks outside the box, is open to applying new thinking and first-time solutions and has strong desire to exceed customer expectations.
• Minimum 2 years of events support or facilities, administrative or events experience
• Deals effectively with numerous deadlines and constantly changing priorities.
• A high energy, self-motivated, team player with outstanding organizational talents who is driven, results-focused, and has a whatever-it-takes attitude.
• Ability to multi-task with minimal supervision through a customer-focused and detail-oriented approach.

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions.
#IND2
Job Types: Full-time, Permanent
Benefits:

• Employee assistance program
• Dental care
• RRSP match
• Paid time off
• Life insurance
• Extended health care
• Wellness program
• Vision care
• Tuition reimbursement

Schedule:

• Monday to Friday
• Day shift
• 8 hour shift

Experience:

• Event Support: 1 year (preferred)
• Administrative: 1 year (preferred)

Work Location: In person