Contract Coordinator Jobs

Description

This Bilingual Contract Coordinator position in the Automotive field via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing organization. If you are articulate and highly-skilled, you might be the candidate we are looking for to build solid customer relationships. This job is a 1 year contract and located onsite in Markham, Ontario.

Your Responsibilities

Responds knowledgeably to incoming calls from clients and/or their insurance representatives Makes outgoing calls to clients and/or their insurance representatives to obtain details of insurance coverage Accurately document client or insurance representatives' comments and actions taken in customer's electronic file Sorts and processes incoming insurance mail Meets or exceeds quantitative and qualitative goals as outlined by department manager Responds to requests for assistance from other departments in a timely and efficient manager Provides back up support to receptionist and administrative associate, as required Works well as part of a team to ensure department targets Adheres to corporate policies and department Standard Operating Procedures (SOPs) Uses various software programs proficiently

Requirements

• Excellent oral and written communications skills
• Demonstrated ability to interact effectively with internal and external partners and clients/customers
• Achievement oriented, positive attitude and an approach to work rooted in professionalism
• Fluent in speaking, reading and writing in English (Bilingual is an asset)
• Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Ability to simplify complex problems and build solutions
• Experience performing extensive research to resolve complex customer inquiries
• Comprehensive knowledge of customer service
• Excellent problem solving skills in Microsoft Office applications
• Customer service and office administrative skills
• Basic knowledge in computer software programs and office equipment
• 1+ years of past relevant experience

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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