Circulation And Library Assistant

Staff - Union
Job Category
CUPE 2950
Job Profile
CUPE 2950 Salaried - Pub Svc Library Asst 2 (Gr4)
Job Title
Circulation and Library Assistant
Department
UBC Library | Education
Compensation Range
$3,696.00 - $3,789.00 CAD Monthly
Posting End Date
May 15, 2023
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
POSITION FUNCTION:
Performs routine duties relating to circulation, physical preparation and processing, information services, collections maintenance, office administration and finance.
WORKING RELATIONSHIPS:
Reports to the Head of the Education Library. Works under the general direction of the Senior Circulation Assistant. Interacts and communicates with colleagues in the Education Library, staff in library branches, students, faculty and the public.
DUTIES:

• Accepts and responds to queries on library policies and procedures. Explains and enforces library policies and procedures. Interprets patron and circulation records. Answers directional and information questions including holding records and finding known items.
• Clears, collects, sorts, shelves, shelf-reads, moves, straightens, and unloads library materials. Dusts and vacuums books and shelves to preserve the collection.
• Retrieves, sorts and distributes mail and library materials from other branches. or divisions or from offices within the Faculty of Education in the absence of available staff /if working during the morning or afternoon.
• Accepts and processes routine cash transactions: making change, selling copy cards, refunding copy cards, accepting fine payments.
• Participates in project work including collection maintenance and other areas as appropriate. 12. Provides backup to other team members as required.
• Performs other duties related to the qualifications and requirements of the job.
• Works at the circulation desk as scheduled. Charges, discharges, and renews materials. Places holds, recalls, and storage requests. Checks returned materials for holds, damage, and completeness. Traces materials from prepared lists following search procedures.
• Provides short-term backup/support at other library locations as required.
• Monitors gates; Reports and receives information on thefts and other incidents. Contact Building Operations, Campus Security and/or RCMP for safety, security and health issues.
• Performs basic book repair techniques.
• Physically prepares library materials by tattletaping, stamping, and labelling.
• Provides assistance with and maintains copiers, printers, computers, etc. Reports and refers problems as to supervisor.
• In circulation module, edits records with incorrect item types and enters in-house use of materials.

EXERCISING JUDGEMENT /IMPACT OF DECISIONS/CONSEQUENCE OF ERROR:
Works under general supervision. Operates in a framework of established policies and accepted practices with some latitude for exercising judgement about priorities and organization of work. Guidelines include the Circulation Manual, the University of British Columbia eligible borrowers' manual and divisional directives. Most unusual problems are referred to the supervisor. Errors in following procedures, or giving incorrect information to Library users, could result in inconvenience to users and poor public relations. Errors in data entry and bookings can result in lost items and materials being unavailable at the required times.
SUPERVISION RECEIVED:
Accountable to the Head of the Education Library. Works under the general direction of the Senior Circulation Assistant. Performance reviews are conducted by Head of the Education Library.
SUPERVISION GIVEN:
Is not required to supervise. May explain work procedures to new or inexperienced staff and to student employees.
MINIMUM QUALIFICATIONS:
High school graduation plus a two year Library Technician Diploma and a minimum two years of related experience or an equivalent combination of education and experience. Knowledge of library policies and procedures and integrated library systems. Knowledge of circulation policies and procedures and relevant Voyager modules preferred. Ability to communicate effectively verbally and in writing. Ability to develop and maintain cooperative and productive working relationships. Ability to provide quality service to customers in a courteous, patient manner. Ability to prioritize work and meet deadlines. Ability to effectively manage multiple tasks and priorities. Ability to operate the normal range of library equipment. Ability to use word processing, spreadsheet and library database applications at an intermediate level. (MS Office and Voyager preferred). Ability to maintain accuracy and attention to detail. Ability to work independently and within a team environment.