Administrative Assistant Jobs

Requisition Title: Administrative Assistant - Bilingual II

Location: Nova Scotia -Remote (NS)

Looking for BIlingual (English and French)

Description:

Work schedule hours are from 9:00 a.m. to 5:00 p.m. AST Candidate must be flexible to participate in 1-800 phone support AST.

Job description- candidate must be able to display empathy with customers, ability to handle difficult callers with professionalism

Supporting Disability Case Managers and Vocational Rehabilitation Counsellors on a variety of tasks and liaison for plan members; schools/colleges; and other stakeholders

Managing new claim set up

Providing front line customer service by telephone and email

Accountability for administrative duties and follow ups with claimants for outstanding information

Other duties as needed

We are seeking individuals with the ability to grow and change with our dynamic business and who enjoy working in a team environment.

Qualifications

As the preferred candidate, you will possess:

Bilingual (English/French) required

Post secondary education (would be an asset)

Minimum 2 years previous experience in an administrative/clerical role (would be an asset)

Knowledge of medical terminology and/or insurance terminology/concepts would be an asset

Knowledge of the Canadian Armed Forces terminology, processes and concepts would be an asset

Proficiency in MS Word, Excel and Web Based applications

Excellent organizational skills

Excellent communication skills (oral and written)

Solid office administration skills

Strong customer service experience in a demanding environment

Excellent problem-solving and decision-making skills

Analytical skills with a close attention to detail

Ability to work effectively in a team environment

Deadline driven