Account Manager - Smb Sales, Telus Health

Description

Join Us!

At TELUS Health, our mission is to transform healthcare by offering connected services and solutions that help people to live healthier lives. It’s essential for us to prioritize our customers in everything we do, and to ensure that our team members can make full use of their talents.

We are looking for driven, high-energy professionals with strong business acumen, solid technical skills, and natural sales instincts to join our SMB sales team as a Business Development Representative. You will gain experience interacting with clients of all levels in a variety of industries. The ideal candidate is looking to advance along a clearly defined learning path. TELUS offers a fast-paced, innovative environment where you will be provided with the tools, resources and outstanding leadership you’ll need to collaborate with the SMB sales team to qualify potential leads and provide your perspective on the TELUS solutions portfolio. Get ready to take your career to the next level!

Your contribution

• Achieve monthly quotas: potential customers and marketing campaigns
• Make a great first impression on current and potential customers through your ability to communicate technical concepts to a non-technical audience
• Route qualified sales opportunities to the appropriate account manager’s sales funnel for further development and closure
• Contact customers and prospects to generate your own leads as well as generating leads for the sales team
• Source new sales opportunities through insights, follow-up, transfer of specific information, and cold calls and emails
• Maintain active engagement with potential customers through creative follow-up communications designed to further increase customer interest in TELUS Health solutions
• Research accounts and identify key players to increase the quality of potential leads in the CRM database and generate interest
• Manage solution presentations and demos for customers
• Follow up with customers and prospects on certain marketing campaigns
• Respond to requests from potential leads from different sources (web, phone, chat) regarding TELUS Health solutions, and confirm that they meet our criteria
• Take responsibility for developing your skills and maintaining collaborative strategies, initiatives and tactics between the various stakeholders (account managers, Marketing and Marketing Communications teams)
• Create and monitor the progress of sales opportunities arising from marketing campaigns, using a variety of different techniques including cold calls, emails, social media, and more.
• Use a variety of internal and external resources (Hoover's, business journals, Gartner, LinkedIn, etc.) to compile useful information about potential leads

Qualifications

Minimum requirements

• Perfect bilingualism
• 1-2 years of corporate experience
• Experience with B2B customers

Preferred Requirements

• Self-starter, high energy and positive attitude
• Experience working in a fast-paced environment and managing conflicting priorities
• Minimum 1 year experience with Customer Relationship Management systems like salesforce.com
• Ability to manage ambiguity, pace yourself and deal with urgent situations
• Digital native, active on social media, solid business acumen
• Strong problem-solving skills
• Bachelor's degree from an accredited university with major in business administration, digital marketing, statistics, trend analysis, economics, or related field
• Focus on sales of technology solutions
• Basic knowledge of MS Word, PowerPoint and Excel or Google Suite is required
• Strong experience in the SMB market, as there will be constant business interactions requiring the ability to clearly communicate technical concepts to a non-technical audience
• Proven written and verbal communication skills (English and French mandatory)
• Ability to provide inside sales support; familiar with the SaaS industry
• Experience being evaluated according to key performance indicators

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